U-Haul Neighborhood Dealer provides a wide range of moving services, including truck, trailer, cargo van, and pick-up truck rentals for local or one-way moves. They also offer shipping boxes, moving supplies, and U-Box containers, which can be reserved online. Customers have praised the friendly and helpful staff at this location. The gentleman with the ash blonde Afro hair is described as the "nicest person" the reviewer has ever met, working hard and going above and beyond to assist customers. Another employee at the Thornton self-storage location was also praised for his helpfulness in retrieving a customer's lost purse. The rental process is described as easy, with clean vehicles available. The office staff and the gentleman who helped a customer with their keys after they were left in the truck were also commended. However, some customers have had issues with the U-Haul app, which they found difficult to use for checking in after-hours. Overall, the U-Haul Neighborhood Dealer location is well-regarded for its friendly, efficient, and helpful staff, as well as the ease of the rental process and the availability of a variety of moving-related products and services.
Thank you Anna!! You were the only one that offered help and got me my truck keys. I appreciate you!!
April 2026
My experience picking up the truck was simple and when I made a mistake in the size of the truck the customer service agent was really helpful,quick and polite. My new truck was ready within minutes of be being there. They even have some other items like crystals etc
April 2026
Amazing customer service from the front desk and from the person that brought the van out! Great people!
