This Verizon store provides an exceptional in-person wireless experience with exceptional and amazing customer service. The team is welcoming, extremely friendly, and professional. Staff members thoroughly explain phone upgrades and plan changes, answer all questions, and help solve phone issues. They value customers' time and provide top tier help. Consultants are described as incredible, extremely kind, and helpful, knowing how to take care of customers. The service makes purchasing a new phone seamless. Customers recommend the location and highlight the great experience, noting they like this store more than other Verizon stores because of the people there.
Kevin was absolutely amazing. Beyond patient and helpful. Did everything he could to make our experience as easy and convenient as possible. He was professional, fun, and went above and beyond. Thank you so much Kevin for all your help this evening. We are so happy to switch over and grateful for your patience.
August 2025
Ruben was a lovely human. Phonewas busted and he helped set up a new upgrade
August 2025
It's a different better experience. They were busy but if you're patient you will have a good experience