Wells Fargo Bank in Thornton offers personalized attention to support financial goals, with helpful staff and empowering self-service tools. The staff is incredibly helpful, remembering complicated issues and pointing customers in the right direction. Employees are described as professional, engaged on a personal level, and possessing excellent knowledge. They are intelligent, fast workers who take their jobs seriously and care about customers, making them great assets to the team. The bank provides everyday banking you can count on with deposit products that are FDIC insured.
You're required to make an appointment to see a banker nowadays, but they don't keep to their appointments. 20 minutes after my appointment time, they are asking why I'm here. If appointments are required, keep to the allotted 30 minutes. You know, like a business.
July 2022
The staff continues to be incredibly helpful. They remember all my complicated issues I have going on and are willing to help or point me in the right direction.Special thanks to Jessa and Michael for their continued help and knowledge.
July 2022
Santaly has helped me twice now and her customer service has been amazing both times. She is professional but also engaged with me on a personal level. She has excellent knowledge of what she was doing and helped me very efficiently. An excellent asset to the team.
