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March 2024 by Christopher S
Great service, amazing staff!
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March 2024 by Joe Caldwell
Nick was very friendly and helpful. Because of his actions, Costco has definitely earned my future business. He deserves recognition for his stellar work. Thank you Nick!
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February 2024 by Lars Sahlen
I was getting four new tires at the tire center. They have great prices and fast friendly service! I was lucky they also had the tires in stock since I had blown a tire and I was running on a spare.
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December 2023 by K
These guys are just awesome. Huge shout out to Jeremy, Mike, Randall, Kevin, and the gentleman with ballcap, glasses, and dark hair/mustache (sorry I forgot your name bro, I probably just described most shop guys). I had a potential tire puncture and these guys had it assessed and fixed in no time. It turns out that the debris didn't puncture fully through, so they remounted my tire and had me back on the road within an hour.I really appreciate the leadership qualities demonstrated by this team. They owned the problem, communicated thoroughly throughout the process, and went above and beyond by offering to put my tire back on right then and there. Costco is lucky to have these guys on the team.Highly recommend this place, will never go anywhere else for tires.
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December 2023 by Adon Wolff
This is the first negative review I have written of a business.The Costco Tire Center in Timnath is, in its current state, just not functioning as the customer-driven center it should be.I have not been able to reach a team member by phone, for example.I also have a strong suspicion the tires installed impacted/continues to impact the drivetrain on my vehicle. Prior to this installation, there was no issue.Cars are a large investment for an individual. This means that vehicles should be treated as the investment of time and care that they are from the employees of the center.
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December 2023 by Tom
I'll give them that they beat the other folks by $100 on a set of Michelin tires, but they also took twice as long to get them installed, and I had to wait in a long line twice. Once to drop the car off and again to pick it up. They just don't have enough front line staff to take care of the customers. I doubt I'll go back, especially, as I'm a new Costco member and likely won't renew my membership.
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December 2023 by Olivia Wallace
It took four days, hours on the phone with supervisors, management, techs, and suppliers before having any result to install one tire that is warrantied through the Costco Tire Center. I had the displeasure of speaking with Brenda, a supervisor, who in my opinion as a manager should never work in customer service and I would be mortified to even have as an employee. Between her tone, hanging up on me, as a customer when asking for a receipt, and overall unprofessionalism I would have let her go on the spot.Nick and Randall were both of great help and knowledgeable - If you do choose to go with this center save your time and ask for either of them.
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December 2023 by Israel Gomez
Service here is a nightmare. I've had to have service here 3 times, and in all those times, I have never received a call back, and received my car much later than needed. The communication between them is non-existent, and they don't know what's going on. It is seriously not worth it to buy tires here, please anybody reading this go elsewhere. You will be saving yourself a lot of hassle, and headaches with a more competent place.
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November 2023 by Va Gilmore
worst customer service ever. Always too busy, no appointments within two weeks out, even for just a tire repair! Over tightened my lug nuts, when they first put on my tires. Can't ever get anyone on the phone. Never have time even for a walk in! for a flat repair! No real savings on tire cost. Never buy tires here. Been waiting with three other customers for 10min, with no front desk help. Big O Tires why did I ever buy anywhere else...
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July 2023 by Jeanne M.
This Costco is pretty good but the management needs some help. When I was last there, 3 aisles in the back were closed for stocking fir at least 10 min , even though they had all morning to get that done before opening. Also, they open a few minutes late on a regular basis, and one time they were almost -0 min late. The other Costcos I've been to usually open early on a regular basis.
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June 2023 by Jeff Garcia
I think the staff is overworked, but not sure. I got my car with missing wheel nut plugs, tire missing tire valve plugs. I don’t think they care what deliver back to their customers. When I asked, “oh they are missing, sorry.” Yes, you will save some from using Costco Tire Center. But maybe go somewhere else, not the one at Timnath. They are likely busy with too many customers. Have always been happy with Costco Tire Center, until I moved yo northern CO.
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June 2023 by Chelsea B.
Do not go to the eye center. They messed up a prescription bad and gave me contacts. Two weeks later they corrected the prescription but are making us pay out of pocket for new contacts to fix their mistake
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April 2023 by Jessica S.
Horrible customer service. My parents were there today and was yelled at by the cashier that the membership is expired and to pay for it now or leave. We have been members since they opened. They didn't know it expired. It should have been handled better then that!
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February 2023 by Bryan U.
I love this location of Costco. The are one of the few Costco's in the state that sells liquor, and the have a really good selection. The Kirkland brand is almost always very good, and believe it or not, the Kirkland brand of red wine in a box is a very nice wine. And I know wines!
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February 2023 by Aaron M.
If you want good place get lot good food,clothes, jewelry, liquor, and electronics look no further. Costco got pretty much everything and the customer service is great. They got every thing that you would ever possibly need for your household.And park is great customer service is great. It's pretty much a big Sam's Club way cheaper way more affordable and everything's in bulk.only down side is you need membership shop there