The Costco Tire Center provides tire sales, repair, and installation services. Experiences can vary, with some customers reporting a process that lacks communication, such as appointments being delayed without notification or errors during service that require rework, leading to waits of over two hours. However, many reviews highlight highly positive aspects. Staff are frequently described as going over and above, showing a smiling, friendly, genuinely caring, and understanding attitude, especially in a crisis or for walk-ins. They are noted for being super helpful, professional, prompt, honest, and fair, often completing repairs in a matter of hours or within 30 minutes. Prices for tires are often reported as being much cheaper than competitors, with customers feeling they get the best value. While the experience can sometimes be a process, the overall sentiment from many is gratitude for fantastic service, with customers leaving happy and confident.
Needed a few bolts torqued on a hitch my wife and I installed on our Subaru, Randell was quick to help out right in front of the tire center. The best!
May 2026
Not the best place to go. They put four new tires on for me and one was flat when I got home. I’m not sure yet whether they never put air in it or what happened. I’ll have to see if it holds air overnight. I also decided to check the lug nut torque and it was all over the place. How hard is it to use a torque wrench... read full comment
November 2025
Do you like being watched on camera and standing there for 30 minutes with zero customer service. Go to Costco. Costco: You can’t pay someone to run the tire center customer service desk? But you can pay someone to double check your cashiers work and draw a line down my receipt.
