The Cricket Wireless Authorized Retailer offers a pleasant and helpful customer experience. Friendly and knowledgeable staff, such as Carolina, Devin, Rick Howe, and Adam, guide customers through the process of purchasing new phones and setting them up. Customers appreciate the staff's valuable information and competent customer service. While there may be occasional issues, like an unexpected upgrade fee or a phone update causing problems, the overall experience is positive, with one customer even giving a 5-star rating. The retailer strives to assist customers with their needs, from getting a line off an account to obtaining an ACP phone.
By far the best customer service ever! Brandy helped me and was attentive and very professional! I would definitely recommend this store to everyone!
February 2026
I Absolutely loved my experience with Cricket wireless. Brandy was very helpful and very friendly and attentive! Highly recommend
April 2025
Carolina and devin were life savers! Got us a brand new phone and got it all set up in about 45 mins! Getting a phone can be frustrating for sure. They were friendly and helpful the whole way. I really appreciate their customer service!
