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February 2024 by Nate Bauernfeind
I bought Valentine's Day Florals Designers Choice at $140, including tax and delivery.Flowers are cute, but the arrangement is rather small and lacking for the price. I was not impressed compared to the competitor in Monument that I used last year.
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February 2024 by shyenne keck
I would rate this ZERO stars if I could. First of all my boyfriend ordered a 130 dollar Valentine premium package that was supposed to be to include not only chocolate but a teddy bear. When we arrived to collect the flowers we are told our order was never received even though we had a confirmation number and the money was taken from his account along with another gentlemen in front of us attempting to pick up flowers for his wife who also did not receive his order. Once they found the order they informed us that they did not accept the order and no human saw our order hours after the elloted pick up time. To further the disappointment we were told that the flower shop WAS OUT OF FLOWERS! Didn't have a single flower to give let alone was told the chocolate in the order is only picked up as an order is placed and they do not even carry the teddy bear associated with the order. When I had enough and asked for a refund and proof of said refund I was told the store does not have a working printer and they are not able to give me any kind of receipt for a refund on flowers we were never going to receive. What an absolute joke. So we were forced to leave empty handed and down 130 dollars with no proof we were going to get our money back. DO NOt WASTE YOUR MOnEY
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February 2024 by Shyenne K.
I would rate this ZERO stars if I could. First of all my boyfriend ordered a 130 dollar Valentine premium package that was supposed to be to include not only chocolate but a teddy bear. When we arrived to collect the flowers we are told our order was never received even though we had a confirmation number and the money was taken from his account along with another gentlemen in front of us attempting to pick up flowers for his wife who also did not receive his order. Once they found the order they informed us that they did not accept the order and no human saw our order hours after the elloted pick up time. To further the disappointment we were told that the flower shop WAS OUT OF FLOWERS! Didn't have a single flower to give let alone was told the chocolate in the order is only picked up as an order is placed and they do not even carry the teddy bear associated with the order. When I had enough and asked for a refund and proof of said refund I was told the store does not have a working printer and they are not able to give me any kind of receipt for a refund on flowers we were never going to receive. What an absolute joke. So we were forced to leave empty handed and down 130 dollars with no proof we were going to get our money back. DO NOt WASTE YOUR MOnEY
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February 2024 by Alex Hiesiger
Highly recommend. Local and even called to verify details that I forgot. Used them twice now for personal but this will be my go-to for my business clients also. Could not be more impressed with the service!!
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November 2023 by Barbara Hicks
Customer service was amazing!! Delivery was on time and the bouquet was on point. I love these flowers, they are my favorite and your choice of arrangement is wonderful! Thank you for making my anniversary flowers memorable.
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October 2023 by Dana C
Flowers fell off of beaded bracelet within 5 minutes of putting it on.Also received conflicting information in regards to price as well as pick up time.
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February 2023 by Aaron Herrera
Ordered a floral arrangement, and had a slight issue, they completely took care of it within less than an hour and it looked amazing! Customer service is impeccable! Will absolutely be using again and again.
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December 2022 by Dianne Candelaria
If you are looking for a florist, Dandelion is the place to order from. Dynese went above and beyond with my order. I had placed one for a team members 5 year work anniversary and the day of deliver was a snow storm and she drove to the supplier to pick up my flowers, organized the arrangement and drove herself to deliver the arrangement all the while she was texting me updates. In the world we live in today its so hard to find good customer service but I must say this was AMAZING customer service. Thank you so much!!
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October 2021 by Dina Swank
thrilled to be able to order a last minute delivery! thank you
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July 2021 by Ah K.
Used flowers for my wedding bouquets. The staff was communicative and understanding. Very easy to work with. Only thing is the flowers didn't quite look like what's posted on the website.
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March 2021 by Wesley E.
I'm so surprised to see all the 1 star reviews. I have ordered flowers for my cadet multiple times/year for 3 years and have never had a single problem. My daughter has always received her bouquet on time and has been extremely happy with her arrangement.
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January 2021 by Steve Thrash
I visited Petals and Blooms on the 15th of Jan 2021 to order flowers for my wife on our anniversary, which is on the 18th. I was just there to order and I didn't expect Denise to be able to build an arrangement on that day.However, I was pleasantly surprised when she told ne they would be ready at 4:30 that day.While this may not be a big deal for some, to me it was. The biggest part was Denise's personality and true care for her customers. She created a beautiful arrangement in a short amount of time. She also took the time to tell me the best way to take care of the flowers, how long they should last etc. She even gave my daughter a small flower to take her with her.I have found my go to place for flowers now, Denise is awesome and has a great personality, very nice and caring.Thank you Petals and Blooms, I shall return soon!
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November 2020 by Lei Medeiros
I have been ordering both flowers and cakes from Petals & Blooms for the last 5 years. I have found the staff and DeNyse so responsive and open to my ideas. I have had special arrangements made as well as photo cakes. I provided the basic parameters of what I need, then let DeNyse and her team use their creativity to take it up a notch. I rely on them to choose the best flowers in season to convey my wishes. Thank you, Petals and Blooms!
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November 2020 by Skofalcsblue
WOULD HIGHLY RECOMMEND FOR CADETSCurrently a freshman cadet here and because of Corona I was having a lot of difficulty trying to make a nice birthday celebration for my significant other. Through this store however I was able to order cupcakes and got help picking out floral arrangements and all over the phone! Would highly recommend for any and all who cannot get off base but need a quick resource for beautiful gestures.
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November 2020 by Tiffany Peters
Highly Recommended!! We worked with Denyse to source flowers and arrangements for my older sister’s wedding in the spring, and she was so sweet and extremely helpful. She also added some great ideas to the table as we had to improvise with Covid. The flowers were fresh and gorgeous, and we will definitely be going to her for help with future weddings!
