Helly Hansen
Sporting GoodsHours:
675 Lionshead Pl Building D, Level 1, Vail CO 81657 Hours
About Helly Hansen
Helly Hansen offers exceptional customer service, with a standout employee named Dan who has received numerous praises for his helpfulness and patience. Customers appreciate his ability to assist with returns, exchanges, and product recommendations, demonstrating extensive knowledge about the gear. Many have shared positive experiences, including one where Dan went above and beyond by personally delivering a replacement item. The store is noted for its commitment to sustainability, as it does not use PFAS in its products. Overall, Helly Hansen is highly recommended for anyone in need of ski gear, with a promise of great service and quality merchandise.
Most Recent Reviews
March 2025
Dan was incredibly helpful and patient with our group of five. His customer service skills were amazing; he helped us with returns, exchanges, and holding merchandise while we made decisions about what to purchase. Thank you!
March 2025
Had an issue with one of my recenly purchased items that didn't survive it's first trip through the wash (per the tag instructions). Dan personally drove down from Vail to Denver to hand deliver a new one. Talk about awesome service! Will definitely be back!
February 2025
Dan provided great customer service! He is extremely knowledgeable and will get you in the right gear for your needs. Can't beat the Helly quality!
More Comments(30)
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