The UPS Store #0534in Vail offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The store is locally owned and operated, and the staff is dedicated to providing exceptional customer service. Customers have consistently praised the store's efficiency, cleanliness, and the helpfulness of the staff. The new leadership and management have brought about a positive change, with the store now running smoothly and the customer service being outstanding. One customer had a particularly positive experience at the Vail store after being disappointed with the service at the Edwards location. The customer, who had lost their job and needed to return their computer equipment, was welcomed with a smile by Alayah, the store manager, who promptly packaged and shipped the gear using a QR code provided by the ex-employer. Another customer had their snowboarding gear shipped to the Vail store and was unable to pick it up before closing time on Saturday. Alayah, the manager, went above and beyond by coming into the store when the customer arrived to ensure they could get their gear and enjoy their vacation. Overall, The UPS Store #0534 in Vail is a customer-focused business that provides a wide range of services with exceptional service and attention to detail.
Really personable staff, there was a super long line but the employees handled it so efficiently and stayed professional the whole time. Had an expensive package and it was handled with care.
May 2025
Wonderful staff and experience from start to finish. The staff (Mina & I can’t remember the gentleman’s name) went above and beyond to help me every step of the process. Thank you guys!
April 2025
Love to see a store run efficiently. I was in and out in 2 minutes and everything went well. The pace was really clean and the staff was super helpful. Someone said they just got new management, so seems to be working for them.
