West Vail Shell is more than just a gas station - it offers towing, recovery, and roadside assistance services to stranded drivers in Eagle County, from Vail Pass to Glenwood Canyon. They serve the Vail, Avon, Edwards, Eagle, Gypsum, and surrounding areas with all their towing needs. Customers have had great experiences with the staff at West Vail Shell, particularly with Darin, who communicated well and quickly assisted during a recent roadside assistance and dead battery replacement. While some customers have complained about minor issues, such as the lack of a mirror in the restroom, the majority of reviews praise the company's excellent service and kind, helpful drivers. One customer had a positive experience with Chris, who went above and beyond to help resolve issues with a car that had been towed to the West Vail Shell. Another customer praised the company for its prompt service, even after a long wait with a different provider. Overall, West Vail Shell is described as an "incredible company" that genuinely tries to help people, rather than just focusing on profit.
Great and fast towing and a tight situation made my day a little better because of darren
February 2025
West Shell never fails to help. They treat me like gold. Answering my questions, giving me road closure info and always the best advice.
February 2025
Great experience with WVS and Darin during a recent roadside assistance & dead battery replacement for my SUV. He communicated with me at every step and was quick to assist.
