Brakes Plus provides quality brake service and repair with a focus on excellent customer service. Customers report outstanding and smooth experiences, noting the staff is incredibly helpful, professional, and friendly. Employees are described as going above and beyond to ensure customers are well taken care of, addressing all concerns and keeping them updated on progress. Their kind and professional demeanor puts customers at ease, making visits stress-free. The team is efficient and prompt, working thoroughly to ensure vehicles are safe. Staff members are noted as being great assets, providing wonderful service even when busy or short-staffed. This consistent, world-class service across multiple locations builds strong relationships and trust. Customers express high recommendation for Brakes Plus, stating they will always return due to the excellent experiences and the peace of mind that their vehicles are repaired correctly and safely.
Les was extremely helpful, and pleasant to work with. He is an asset for Brakes Plus. Great customer service from Les. Thank you Les.
August 2024
Honestly, this staff went above and beyond to resolve an issue I was having with my vehicle. Took multiple visits and lots of patience but they didn’t give up and offered options to find a solution. Thank you to the techs and assistant manager.
August 2024
Blown away by the excellent customer service of Les and the whole team. I would highly recommend this place!