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January 2024 by Adi Kautz
Absolutely the worst customer service ever!! The Pharmacist clearly does not care about her customers and I'm sure she knows who this review is from. I had to be a Karen today! Totally refused to help me with my insurance. My insurance assured me I was covered but the techs don't know what they are doing. So guess what?? I'm now a Walgreens customer! Oh by the way Walgreens took care of me in less than 5 mins! So yes ya'll are stupid!!!!!
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January 2024 by Stephanie Snyder
I had the single worst customer service experience of my life here. This location is constantly out of medications and a specific medication I need they never order in time to be able to fill my prescription. Instead they just say they don’t have it and I’m left without medication- even though this is a reoccurring prescription I have there so they should know when more is needed. One time they at least offered to give me a couple days worth until they had more they could fill my prescription fully- but when I asked about that during the next time it happened, the pharmacist literally screamed at me that “it was illegal and I’m not taking no for answer!!!!!” and hung up the call. I was speechless. Truly laughable customer service. I will never go back to this location. Also, one time I went to pick up medication and the pharmacy was just closed with a sign “closed until further notice”. It was not during lunch time or a specified time off. When I asked the target workers they couldn’t believe how they just closed it without any indication to customers when they would be back.
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January 2024 by Carissa Martinez
They have always done a great job with my prescriptions and answering any questions I might have.
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December 2023 by S C
RUDE girl today at pharmacy was yelling at me, cutting me off, and hung up on me - wow - will never return horrible horrible service
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November 2023 by Sheri Beeson
This is not my usual CVS pharmacy, but our pharmacy was out of stock on a medication my husband needed. They answered the phone promptly, and were very courteous and helpful both times I called. They promptly filled the prescription and I was able to pick it up within the hour. Really appreciate their customer service :)
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October 2023 by Margaret Marshall
I am a regular customer at CVS at the Orchard mall and I have had very good feedback from the employees.I went last week to get my flu and RSV vaccine and a nurse called Julie was very nice and did a great job!
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October 2023 by Stephanie S.
Completely rude pharmacy techs, consistently treat customers like they're annoying, how does a place like this stay in business and why does target house them is what I'd like to know.... My prescription aren't usually that important, I feel very sorry for those who are elderly, sick, and or if there's problems getting prescriptions filled, they won't help with anything.
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September 2023 by Jenessa R.
The pharmacy hires people without an education or experience. My doctor called in a refill and had to leave a voice-mail, and the pharmacy still couldn't locate my refills that are ongoing. I'm insulin dependent, and it's a lifeline for me. I would not recommend using CVS if it's a mediation you rely on.
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September 2023 by Teresa Rodriguez
Doesn’t take discount cards but their own. Don’t fill here, can get them cheaper elsewhere. Also never have prescriptions ready or filled wrong or not billed to insurance, taking forever to check out!
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September 2023 by Phoenix Schroeder
The employees here will discriminate against you if you are autistic.I am autistic and have ADHD. I went to pick up a prescription from the pharmacy earlier and asked whether or not they would be able to fill my Adderall prescription my provider had recently sent over. I know there is an Adderall shortage, which is why I asked.The employee told me that they would not be able to fill it because I had not filled my Adderall there before. I get that, okay. She's being rude throughout this, but whatever. I figure she's just having a bad day, since I'd watched her be rude to other people in line before me.My provider will only let me transfer my prescription to another pharmacy once, so I started stressing about that. I was already overwhelmed before this and started shutting down. I was struggling to be able to talk and function. So I didn't talk. I struggled through signing for my prescription and was starting to shake while I tried to pay while she was being increasingly rude. I continued to not say anything.The employee took this poorly. She asked me if I had a problem with her and she threatened to call security on me because she said the way I was looking at her was threatening. I tried explaining that I'm autistic and I was just trying to avoid having a full shutdown or meltdown like I had in my car after this experience. After I told her I'm autistic, she said she felt threatened because the way I was looking at her was "all crazy". I guess I'm sorry that being autistic makes me crazy to CVS. I just wasn't masking and was on the verge of an autistic shutdown.I was still able to get my prescription, but ended up starting to shut down in the middle of Target because some ignorant person decided my autism made me a threat. They are terrible "care" providers. Go anywhere else.
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September 2023 by Dan Hintz
I like going here to get my vaccines because it's convenient. However, today I scheduled a covid vaccine over lunchtime, only to find out after I'm at the store and checked-in that they no longer carry the covid vaccine. Why offer scheduling of a vaccine that you do not have? What a waste of time and my lunch hour! CVS also offers no way online to submit feedback, so I'm posting my annoyance here. Get it together, CVS, and update your vaccine scheduling application so people don't waste they're time, energy, and gasoline!
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June 2023 by Jennifer Chavez
Had to switch my prescriptions over to CVS, which I'm not happy about but due to insurance I have to. Can someone tell me why the pharmacy employees are ALL so rude? Attitude like no other, seemed bothered when I said I had coupon for my medications. I just don't understand, if you don't like customer service then why work face to face to people.
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March 2023 by Karan Kacala
I had to switch to CVS after King Soopers stopped taking my insurance. I’ve been so impressed so far. The service is excellent. They turn around my prescriptions quickly and there’s never a line. My only gripe is the medication is more expensive but it’s a small price to pay.
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February 2023 by Shawn Spilman
Web site can be glitch and the store. At 120th they have the worse. Record of filling scripts on time. And if you order it my not be filled. With out reaching them again by phone
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February 2023 by Melissa Juhasz
Told me a medication was over $1,000 after I called about it and put it on hold without even calling me or properly running my insurance. Transferred to Costco and it was done in an hour and $25.