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“Christian Collins and Martine have been very helpful in working with me with a difficult and time consuming return. He has been able to answer question and advocate for excellent customer service. Thank you !!!”
“Gisela had an amazing demeanor and was very helpful throughout our entire meeting. We left feeling that our issue will be resolved. Gisela is as good as it gets! ☮️”
“I just wanted to say that the customer service I got here was great!
I had an issue where I had to factory reset my phone and I was having trouble with Google and 2 step verification when I reset it.
I went to the Cricket near my house first, which is on 72nd and Sheridan. The woman there was no help at all.
(I wouldn't recommend going there.)
I decided to try the other Cricket store a little further away on federal, and I was so happy that the guy here was friendly and helpful and also fixed the phone in about 5 minutes.
If you go to Cricket, go here!”
“By far the best experience I've ever had at any Verizon store. The representative Nazir was super helpful even going to the length of contacting us on his day off of work just to make sure our services were provided and to walk us through our services. On top of that, he was very knowledgeable and made our experience easy as well as had a great appearance and demeanor. I will never go to another Verizon store other than this one.”
“Stopped in with my client who is handicapped and has a speech impediment. She wanted to buy a new phone. We were helped by Ricardo. He was very patient and helpful. Thank you Ricardo for making her experience quick and painless.”
“Oh this att is the best most of the time the people who come into store are not there to even purchase anything mostly problems they just have no clue how to deal with I sat and waited while they helped another customer who was just being absolutely terrible and I couldn’t believe how much they were able to deal with the rude person but they were so professional and I would definitely recommend you go and do your business here because they are BEYOND PROFESSIONAL !!!!!!”
“The Hispanic lady that helped me was really awesome. Rare to find decent customer service with Metro these days. I’ll definitely be switching service providers but shout out to that lady.”
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“Carlos Loera provided exceptional assistance! He exhibited a thorough understanding of the various plans and patiently explained each in full detail. I truly appreciated his kindness when I was undecided about selecting the best plan and phone. Thank you for the outstanding service during my visit yesterday. I will certainly recommend my friends and family to seek assistance from you!”