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“Tommy was extremely helpful getting my family new phones. He helped us save a ton of money and was easy to talk through our options in upgrading. I’d 100 percent recommend him!!”
“Mike helped me with all of my concerns and needs. The system was giving us problems which caused us to have to start over a couple of times, but Mike remained patient and kind. We were able to get everything situated, was much appreciated.”
“Had a very old phone and decided for upgrade. Karen came to us immediately , showed all options (I.e. trade in’s & price of new phones. After we made decision she sat with us & transferred data from old to new phone. The charger connection is only thing that wasn’t discussed. Seems a very minor thing and did not change our opinion of excellent customer service.”
“By far the best experience I've ever had at any Verizon store. The representative Nazir was super helpful even going to the length of contacting us on his day off of work just to make sure our services were provided and to walk us through our services. On top of that, he was very knowledgeable and made our experience easy as well as had a great appearance and demeanor. I will never go to another Verizon store other than this one.”
“Stopped in with my client who is handicapped and has a speech impediment. She wanted to buy a new phone. We were helped by Ricardo. He was very patient and helpful. Thank you Ricardo for making her experience quick and painless.”
“I went to the store and this guy Gerardo helped me with everything I need what a great customer service would recommend going to this store and talk to him he will help you with everything you need ??”
“The Hispanic lady that helped me was really awesome. Rare to find decent customer service with Metro these days. I’ll definitely be switching service providers but shout out to that lady.”
“Oh this att is the best most of the time the people who come into store are not there to even purchase anything mostly problems they just have no clue how to deal with I sat and waited while they helped another customer who was just being absolutely terrible and I couldn’t believe how much they were able to deal with the rude person but they were so professional and I would definitely recommend you go and do your business here because they are BEYOND PROFESSIONAL !!!!!!”
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“Carlos Loera provided exceptional assistance! He exhibited a thorough understanding of the various plans and patiently explained each in full detail. I truly appreciated his kindness when I was undecided about selecting the best plan and phone. Thank you for the outstanding service during my visit yesterday. I will certainly recommend my friends and family to seek assistance from you!”