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“There are truly kind people in this world and this business is run by one of those. We are having a really difficult last few days with our older Autistic non-verbal kid who uses his iPhone as a communication device, he was agitated at his ABA therapy today and smashed the screen on his iPhone 12 Pro Max.
The gentleman that helped me saw my boy, realized he's special needs and gave me a discount that nobody else would even come close to. Its a small gesture but something that made our day.
I really really appreciate the kind gesture. I wish you a lot of success in your business.”
“I had a great experience at this location, they were able to replace my screen within a couple of hours, and took extra steps to ensure my experience was satisfactory after having a less-than-ideal experience at a couple of other locations. I hope I don't have to return any time soon, but if I need electronics repaired I would choose this location.”
“Ordered a new phone online to pick up on store but there were issues. Long story short, came in 3 different times and no phone. This was to no fault of the store, but an issue with Verizon. The 2 gentlemen that worked with me, one was Hakeem and I didn’t get the others name, were able to get me credit off my bill due to the issue and that was really awesome of them because they really didn’t need to do that.”
“Angel provided outstanding customer service! He was friendly, patient, knowledgeable, and made the entire process easy and stress-free. It’s rare to find someone who genuinely cares about helping customers, and Angel went above and beyond. Thank you for the excellent service I truly appreciate your professionalism and kindness!”
“Great company. I had AT&T for 10yrs. Plus, smart and friendly. Also good products to purchase handy and ready to take home . Hassle free. Love it. Personal attention to their customers. Easy location. Thank you .”
“Krista Lara Juarez is AMAZING! Not only was she working with another customer when we came in, she also took the time to complete our transaction in purchasing our new devices, but also transferred data to our new phones. Very kind, professional and knowledgeable.”
“If you need your phone fix? This is the spot on fedz and mississippi. Today i brought my phone foe a repair and my phone was repair in less than a 1hr. Thanks guys”
“OMG!!! What a great place to sign up for Cricket and get a phone. We signed up for 3 lines and the price was awesome. The phones a really great too. Jennifer and Alfonso were so very nice, and helpful, and very customer friendly. In fact, I kind of messed up my phone settings and they fixed it perfectly and apologized for mishap. Thanks for everything. We were really happy and excited to find this store and these people. I highly recommend using this store. Thank you. LA”
“This location provides excellent customer service i was in and out in no time. Oscar is extremely knowledgeable and customer aware. He exudes manager potential. Give him a raise he's an asset to your establishment. Thanks so much!”
“Store Mgr Cesar is amazing. We have had our whole family on Cricket for some years and Cesar has helped whenever we need a new phone. But honestly, we never need anything else because service and price are stable and reliable. We love that there is no contract but we never consider leaving. I brought my elderly mom in to port her over from a problematic company and add her to our family plan. Cesar spent 1.5 hours with us bc the original company was throwing up barriers ( long wait times,etc) to her making the switch. He managed the entire process with calm and expertise. We drive past 3 Cricket stores in order to work with Cesar. His colleague was lovely, knowledgeable, and patient with us, and she managed the customers who came in while we tied up Cesar. She was also fabulous!”
“I visited this location to get help with my service and the gentleman was more than helpful. He helped me reinstate my service with a brand new phone and number. The customer service was impeccable.”
“Finally a Cricket with good customer service! I just called to ask a few questions about getting the new iPhone & Yareli answered the phone, was so friendly & super helpful. Definitely getting my phone at this location after speaking with her & hoping she makes commission on it!”
“great service and assistance, we were able to obtain iPhone 15 pro max , after having bad luck and wrong information from another store they made it simple and easy very thankful.”
“Sayra the manager Went the extra mile for me as a customer. She stuck with me through the antagonizing journey glass waits with the iPhones. You better give her a promotion soon ! Thank you 🙏🏻”
“This store has saved me three times. Helped me when my phone was lost and also when I had to replace it without access to any of my bank or email info. Very good at trouble shooting and finding a way to help despite difficulty! Would recommend!!!”
“I received excellent service from Angelica Andrade. She was very patient and persistent with solving my issues. She really knows what she is doing. I manage a big box retailer and would absolutely love to have someone like her on my team. Give her a raise!”
“Kylee I believe that's her name who sat an helped me for 3 hours trying to get my new phone up an running ! She's truly been amazing help! I can't thank her enough. !(:”
9:30AM - 7:30PM
1035 South Federal Boulevard D, Denver
Mobile Phone Accessories
“This is a great store! I usually dislike running errands, but I always feel good after leaving here. Everyone has always been cheerful and patient, as I lack the latest tech skills. Sometimes I ask dumb questions, but I always get a good explanation. Thanks, Danny! 🌞”
“Heidi is super helpful, patient, and works hard to find a solution! We had a specific and unusual issue activating a phone purchased online. And without hesitation she calmly and efficiently figured out a solution. Highly recommend!”
“You guys are so great for customer service I am trying to go back with you guys I just don't have the money right now and I need your the cute barcode for me to play to work with you guys”
9:30AM - 7:30PM
17 South Federal Blvd D, Denver
Mobile Phone Accessories
“Cynthia E. i believe that's her name she was such an amazing person to interact with! So helpful and got amazing service from her! Honestly will be coming back here just from this incredible interaction with her, I really felt heard with her. 10/10 would recommend coming if my girl Cynthia there ??❤️?”
“I just upgraded my phone and Joshua was absolutely amazing! Very knowledgeable and excellent customer service skills. He is great at his job! Prompt and efficient.”
“Josue is amazing and very professional- he made having my sons transfer to a new phone very streamlined. He is very personable and very much appreciate him. Def recommend”
“This is the best place that I ever had seen the costumer services are really good the people who helping you are really nice and kind I really recommend this place if you want a new phone .”
“I had issues with getting my email set up on my phone, and Izayia (I'm not positive how he spells it) was very helpful in resolving them. He was patient and persistent and ultimately successful in getting things fixed.
Diego was helpful in getting us set up with our new phones.
Thanks to the team!”
“Great experience with AT&T support. I received the modem, canceled the service because I had to leave town, came back a week later and called to reconnect internet to the same modem they originally sent me. I’ve now been on hold for over an hour while the team carefully researches my case. In the meantime, I even managed to drive out, buy some beer, come back, and drink two bottles while waiting. Honestly, it’s turning into a pretty peaceful day of silence. Looking forward to eventually having internet again.”
“I went to trade in a few controllers to replace for a new one. Mikey was incredibly helpful and made sure that I got the best deal and took care of me woth some great knowledge to help me in the future. Definitely coming back to this location!!”
“Buying a new phone couldve never been so easy! Thanks to the help of Noelia. She was soooo polite and honest while showing me what phone to pick out, outstanding deals and staff !!”
“I had a great experience with Leslie. She was extremely knowledgeable about the products and didn't pressure me to buy anything I didn't need. She made an annoying situation a great one. I'll refer people to her personally.”
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“Dude is the absolute goat. Fast, fairly priced, and knows his stuff. Had two screens replaced by him. Also had my phone in restore mode, couldn’t get it out of it to turn on. Brought it to him, he quickly found the sensor causing the issue and replaced it. Can’t recommend this place enough!”