Manager Mike was an absolute pleasure to deal with. Everything he said was going to happen - did. He was quick, knowledgeable, and didn't make me feel guilty for being there or using his time. I've had quite a few t-mobile experiences and this was by-far the best one. This is the only store I'm using from now on.
February 2024
Very good customer service. The girl (sorry, forgot her name). She was helping some Spanish customers. After that, she came forward to help me. Problems solved!!!The T-Mobile Care team also called me to follow up on my case. I am very happy to stay with T-Mobile.
February 2024
Went in to get my new phone set up and Karla M. helped me get it done. She was fantastic! Very patient with this tech challenged fool, answered all questions and was extremely pleasant during the time I was there. Very glad for her help and would say anyone who needs help to ask for her. Go Karla!