-
February 2024 by Ryan M.
Manager Mike was an absolute pleasure to deal with. Everything he said was going to happen - did. He was quick, knowledgeable, and didn't make me feel guilty for being there or using his time. I've had quite a few t-mobile experiences and this was by-far the best one. This is the only store I'm using from now on.
-
February 2024 by Amy Mak-Borruso
Very good customer service. The girl (sorry, forgot her name). She was helping some Spanish customers. After that, she came forward to help me. Problems solved!!!The T-Mobile Care team also called me to follow up on my case. I am very happy to stay with T-Mobile.
-
February 2024 by Anthony Borruso
A fine, clean shop with knowledgeable staff..
-
February 2024 by David Lupinacci
Went in to get my new phone set up and Karla M. helped me get it done. She was fantastic! Very patient with this tech challenged fool, answered all questions and was extremely pleasant during the time I was there. Very glad for her help and would say anyone who needs help to ask for her. Go Karla!
-
January 2024 by Superb Pony
Went in yesterday with multiple questions about multiple phones and plans and left very happy! Karla was so helpful and patient, all while couching a very nice lady. Me and mom are both planning on getting brand new phones and even though we live across town we are going back to this location for the awesome customer service! This us our new go to location.
-
January 2024 by Henry Napolitan
This is such a great location! Mike Lutz the store manager is a funny, humble, honest Minnesota born man! He was patient with my upgrade, my phone was over 8 years old, he helped get my contacts moved and explained how this new home internet service works. This will be the only store I come to moving forward. Thank Mike!
-
January 2024 by Penny Windsor
I would like to give a shout-out to Dalontae at T Mobile for his professional attitude and knowledge to help me combine my 5g home Internet and my Metro PCS phone on one bill with a reduced cost and added value of Netflix 4 life. Dalontae is a true asset to T-Mobile and should be recognized for outstanding customer service
-
January 2024 by Raymond Castillo
Had a great warranty experience today! I believe her name was Carly or Carla. Will be my go to T-Mobile store from now on!
-
January 2024 by Austin Maxwell
Dalontae is super knowledgeable and helped me transfer quickly.
-
January 2024 by Patrick Kramer
Karla is AMAZING! After spending 6 hours on the phone with T-Mobile customer service, we decided to try our luck with someone in store. Not only did Karla know exactly how to fix our issue, she also made sure we were getting the best possible deal on our plan. Next time we have an issue, we know who we are going to visit... Karla! Thanks for the incredible customer service.
-
January 2024 by Som Rodpai
I been metro for years, love coming to this store because reps always helpful, but they can not do service on account due to metro. Mike Lutz the T-Mobile manager helped me switch now I have service and staff and help me more often! Mike Lutz is so good at his job explains things so I can make sense and treats everyone like family. I would make sure he gets raise or promotion soon soon. You can tell he needs more. I recommend this store 10/10
-
January 2024 by Julie Andersen
Karla is the best! Helped me set up my new phone pick a case and protector! Top notch customer service! Highly recommend going to this location for all your tmobile needs. Thanks again Karla <3
-
January 2024 by M
Thank you Karla!! Came into this Tmobile on 01/03/2023 a little after 6pm. I had so many issues with the location inside flatirons! I ordered a new phone from flatirons but they kept closing early so I didn’t know what to do. I found this other location and it had the most amazing staff! Not only did the person helping me (Karla) get our phones active but she also helped us pick phone cases and screen protectors! We had the best experience and we will never go to the location at Flatirons Mall ever again. We got two phones and a smart watch active and the whole thing was so easy! Thank you to Karla and the rest of the team at this location! You deserve the recognition for this not the flatirons location!
-
January 2024 by Kevin Meyers
Good service
-
January 2024 by Robin Houston
If you are looking for someone who will take good care of you, ask for Martin. I have my own business and have issues from time to time and he has been the only one who has been able to correct them. He is very bright, personable, cares about the customer and delivers great service. He amazes me because he does it quickly. I have gone to other locations where I felt they either did not know what to do or could care less. Martin will make every effort to resolve the issue. I am a happy T-Mobile customer!
