“I purchased a RideKick probably 10 years ago. I was quite impressed with my RideKick's ability to actually get out and ride when I was too fat to ride. But since then I have become even more impressed with the company's attention to detail in the quality of their product. Even more than that, I am noticing the attention to detail in the customer service they provide. I have had a few times that I needed an accessory or part replacement. They have always gone out of their way to make sure that I am getting exactly what I need, and that I am going to be happy with it. Now I am not riding as much again (life got in the way) but I am confident that I am going to get back in shape and I am confident that my newly upgraded RideKick is going to be instrumental in getting me back there!
Thank you to an amazing company. More businesses should be looking to them as an example! - Dean”
“shopping for an e bike was quick and very informative at the Trek store. We were able to do a test ride and get our bikes ordered that day. While waiting for the bike to come in, the store was able to get our bike from a nearby store about a week earlier. Picking up the bikes was again very informative and smooth with lots of great information from the store rep. Overall a great experience and we feel we can trust the shop for all the support we will need into the future.”
“It’s been a couple of years now since I bought a Velotechnik Gekko from Steve. This trike is built well. Handles well.. And is a pure joy to ride. My wife bought one too! We decided to equip both with Bafang 750 watt motors with 52 volt batteries. Now we can go further. And still make it home! Helps on hills too. I’m 72. Wife 68. Tons of fun! Buy one and enjoy exercise!”
“Stopped into this shop yesterday because my daughter and I were out on a ride and she flatted and neither knew her new bike wasn't tubeless. So - I found this shop was the closest to me and rode out to get supplies. Andy couldn't have been more helpful! Got me everything I needed to get her back out on the road and then some. He helped quickly charge up my electric pump that was nearly out of charge - and even filled an empty water bottle. Very pleasant conversation and fantastic customer service. I roll in on a Specialized into his Trek shop and was still treated like a first rate customer ;-). Thanks Andy - next time I'm in Greeley and need supplies we'll look you up!”
“They worked on my running stroller: replaced the tube and looked at the other tires for under $20. I'm super happy with the price and they didn't take long at all! Thank you!”