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“Supervisor Rich is amazing. He gave amazing customer service and helped me handle a long standing issue I’ve been having with the post office. When I go there I don’t bother with the clerks I ask to speak to him.”
“This is the best USPS office i have ever been to. The staff are really listening to me patiently and trying to help me, using their expertise. No wonder there are many good ratings on google map. Definitely use this one over others.”
“Someone needs to give Mariam a raise! Mariam helped me with sending two international packages and she could not have been more helpful. She didn’t make me feel rushed and did everything with a smile. What a surprisingly positive (and professional) USPS experience…I hope someone reads this and gives her a raise. :)”
“Great place. All through the covid lockdown I was there 2x a month. Wonderful staff. WE GOT THROUGH IT. THANK YOU PO of Beach, nxt to the old Oyster River and Paterna Chiro. Just a great little area. Good peeps, all of you. See you soon.”
“Amazing customer service and friendly staff. Went out of their way to help me get my package even though I was the one that left important information off the delivery address. They were all so helpful and I really appreciated it!”
“Reginald was absolutely delightful when I went today to drop off a package! It was refreshing to encounter someone so nice and genuine, especially when you expect everyone these days to be rude and miserable. He is phenomenal, hold onto him!”
“Colby is amazing he is always pleasant and professional. I've been in there with some pretty long lines and he continues to smile! He makes this location great to go to.”
“A wonderful experience! I brought Pam many , many special gifts that needed to be weighed and mailed. She was so patient and kind! I will go to Stevenson Post office for all my needs! The best!”
“Great experience today getting my passport renewed. Very quick and easy service. Front desk staff were delightful, personable, and I could tell they loved their jobs and coworkers. Loved seeing that when the USPS gets a lot of flack because it's a government institution usually known for less than stellar customer service. I received none of that today. I appreciate my local carriers, and thanks again for great service today!”
“I’m not sure why this location has such a low rating, I’ve been using this as my main post office for the past three years and I’ve had nothing but positive experiences! The staff, specifically, Bob, are incredibly helpful and friendly!”
“I had to ship something out ASAP for work, and caught wind of this 15 minutes before this USPS closed. I came in, very flustered, and Annemarie (I hope I spelled that right!) was very helpful! I was scrambling and everything I needed was figured out. Prices are reasonable and shipping time is quick. Thank you!”
“It wasn't busy. The service was good. The clerk talks fast, do listen quick! You may miss something! Overall, I would visit again. I went on a Thursday during the midday.”
“Today, when I went to this post office, two ladies received me kindly. I really appreciate their help. The service here is really good and worthy of respect. Thank you for the staff here.”
“I’m sorry, but after reading all these comments, I just couldn’t believe they were talking about the same post office. I’ve been going to for the last four years everybody there has been so kind so courteous and so helpful. I have no idea who these people were that were working when these other people went there but I give it a five star with respect and gratitude for these wonderful people!”
“Dang that’s a lot of bad reviews….so im the only one that thinks they are awesome in the post office??♀️ and my mailman the old guy is very sweet and has good manners and conduct I’ve never had an issue I guess how you treat people that’s the treatment you get back…”
“Its very narrow inside this postal office and pick-up your Postal Office box mail; purchase stamps and shipping out; out going mail. Besides the, customer service quality is okay. Very slow, but needs improvement on business ethics on staff.”
“What a pleasure it was to deal with this Post Office. I had a problem with a package that was addressed wrong. They found the package and pulled it off the truck before it was returned. they then delivered it to the correct address. Never once did I get a negative vibe or was made to feel I was not important. I whish more people were like these employees that helped me.”
“This past weekend one of our packages was mistakenly delivered to another address. The package was a dress for my daughter’s homecoming dance. After reaching out and trying to locate the package, the postal office and all their workers truly got together and worked hard on making this right I have a happy 16 year-old at home, all thanks to them not giving up. I truly appreciate it.”
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“The rating to this post office is inaccurate af, should be a 5, and some people shouldn’t be allowed to rate businesses especially if they don’t know how to spell fgs!!! This is BY FAR THE BEST post office around!! Everyone from the, managers Melody and Joe (assisted me regarding a missing package) to the front Troitenaya, Sandra, and Ortega (who work hard and deal with the public with integrity and grace, as a team)!! They are family to me because I choose to go to THIS location instead of the horrible Derby post office. I get all of my business done here and they always know what to do and how to do it. I absolutely ADORE them and will stand by them! I have personally seen ALL of them deal with the “lovely” public and let me tell you, it’s not easy but somehow they remain professional and kind. Never have I ever seen them be “rude” or any other ridiculous lie I have read. Don’t believe everything you see especially by people who aren’t reliable sources. I go to this location at least 3-6 times a week so I’m a reliable source. Trust me! I only wish they had a self package check-in to help when the line is busy. THAT is my only wish and it’s not a complaint js it would help (but it is kinda small so I understand) lol. Thanks Ansonia post office family for all of your hard work and all you do!!!!”