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“Every time I visit this branch, I am always greeted by friendly and professional staff member.
The wait time is little longer than usual but once you are with the team member, every thing is well taken care of, be it a new account opening or anything else.
It’s a great to have this branch as part of Avon community.”
9AM - 4:30PM
27 Dale Rd, Avon
Banks
“Liberty Bank is wonderful. The representatives are not only knowledgeable, they greet you with a smile and often by name. Most recently, Lucian put in the extra effort to make sure my transaction was seamless. Highly recommended!”
9AM - 6PM
255 W Main St, Avon
Banks
“Me and my kid were assisted by two separate branch employees and I must compliment them for providing an excellent service. They assisted us with our new accounts and educated us with patience, advice and understanding. One of the best customer service (twice!) ever received! Thank you, Collette and Shirley!”
“Joshua and the team at Santander Avon are always so friendly, welcoming, and helpful when I visit. They always go above and beyond to help me. Whether its a simple deposit/withdrawal/cashier's check, or a more involved question regarding my savings or checking account, the staff is always a pleasure to interact with.
I've been banking with Santander for over 7 years now and definitely plan to continue banking with them for the long term.”
“Absolutely love going to this bank! The staff are so professional and friendly. I’m in and out always. No fuss! Would recommend over and over for anyone looking to bank at a local place!”
9AM - 5PM
310 W Main St, Avon
Banks
“I have been with Flora and Team since I moved to Simsbury 23 years ago. This bank is like a family . Everyone is helpful and kind, and very knowledgeable. Every experience is incredible ! They take time to help in any situation with a smile . I highly recommend this bank.”
9AM - 5PM
232 W Main St, Avon
Banks
“I’ve been visiting this branch for about a year, and after reviewing the feedback, I noticed there are only 12 reviews, not all of which are current. While that may not paint the full picture, I want to share my experience, which has been a mix of both positive and constructive observations.
On the positive side, the Director of Customer Experience, E. Z*****, and Teller Lead, K. C******, have been nothing short of outstanding. Both have gone above and beyond to make my visits as seamless and pleasant as possible. Their customer service truly stands out, and it’s clear they are dedicated to improving the branch experience for everyone.
However, there are a few areas for improvement. For example, I’ve noticed surveys haven't been arriving as frequently as they should. While this appears to be a corporate-wide issue rather than something specific to the branch, it does impact the overall customer experience. This is a missed opportunity to gather valuable feedback that could continue improving the experience. I would suggest that corporate better align with the realities of the branch’s workflow, particularly if survey responses are low. A more proactive approach to communication and understanding the unique challenges at the branch could lead to a smoother and more reliable way for customers to share their appreciation or feedback.
That said, I truly believe this new team has the potential to earn your business. Based on my observations, they’re working hard to make positive changes. So, if you’ve had reservations in the past, I’d recommend giving it another chance—it’s definitely worth it.”
9AM - 5PM
392 W Main St, Avon
Banks
Banks
Banks
Banks
Banks
“We entered when the bank was about to close for the day! We were helped anyway!! Henry went above and beyond!! He deserves a raise!
This place was like the inside of a Lamborghini dealership! Really clean!”