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8:30AM - 6:30PM
220 Albany Turnpike, Canton
Shipping Centers
“Bret at the UPS store in the Canton Village is awesome. Thank you so much for the help today. He saw me from inside trying to carry my package and my baby's carseat and he came out and held the door open for me. My whole transaction took less than a minute but i'll keep thinking about how great the experience I had here was all day. Thank you so much!”
“I used ship sticks for the first time and they were great, getting me the correct holder for the fedex tag and didn’t even charge me. The clubs actually arrived 2 days before I needed them.”
“I love how easy it is to return most of my items. Most of the time I don't even have to package or print anything making it so much easier for me to bring my packages to UPS. All I have to do is bring the package and assigned QR code and it's quick, easy, and the staff is always friendly.”
8AM - 4:30PM
239 Farms Village Rd, West Simsbury
Shipping Centers
“I have only lived in West Simsbury for about 8 months, but every interaction I have had with either the Post Office or mail carrier has been great. Going into the post office, they have always been super helpful. My mail carrier is awesome. He doesn't try to stuff items in my mailbox.”
“"Oh, oh, you've been good to meYou made me gladWhen I was blueAnd all I gotta doIs thank you girl, thank you girl"(The Beatles)Since I've retired, I've spent a good chunk of my time de-cluttering and down sizing my stuff. A lot of that includes selling off my long-time hobby collection of sports cards through various social media sites.And that means I've made dozens of trips to this post office to ship out whatever I sold. So on this #ThankYouThursday I want to give a special "Thank You" shout out to Robin and Alex who have guided me and helped me over the last eight months.They've educated me on the ins and outs of Flat Rate boxes, First Class Shipping and Tracking options, Media Mail and the unbelievably expensive costs to ship things to Canada.This is the only place I use to mail out my cards and the like.So Thank You, Robin and Alex.#ThankYouThursday”
“Love the New Hartford Post Office!The woman working there are beyond friendly, helpful,and knowledgeable every thing I’ve brought their way!Seriously they are the best!”
“For the first time in my life, I enjoyed visiting a post office! I have never met such kind and polite staff! I thought that heroes can be not only policemen and firemen but also all these wonderful people who do their job honestly with love and kindness, forgetting about their personal problems. God bless these holy people!”
8AM - 12:30PM 2 - 4PM
467 Main Rd, Granville
Shipping Centers
“Love this place, I have a post office down the road from my house and I go out of my way to use this one. The location is nice and clean and the staff is super helpful.”
“I must say Nick at the Granby office is the most helpful USPS employee I have ever spoken with. I had a lost package that he was able to help me get situated. After hours on the 800 number I decided to call the local office and he managed to get it resolved in under an hour with a CALL BACK to confirm as well. As someone who manages a sales staff and constant phone comms I have to say this was some of the best customer support I have ever had across all markets. This man deserves 100 stars. Honestly this was the best experience I have ever had with USPS and have zero complaints even with the package being delayed. As a whole Im not fond of the new USPS process however that is not their mistake. New sorting machines etc. that were forced on them is why packages are behind not the workers. Remember that.”
“I originally ordered a new desk chair online for pickup at the Watertown location, but unfortunately they found it was damaged. I ordered again in West Simsbury, and found that in store they had the chair for $50 cheaper in-store than online. I mentioned that to associate Matt and he said he would handle it no problem! They reduced the price to the store price & I also mentioned I had a $15 online coupon that I used but it was fine because the in-store price was even cheaper than online with it. Matt mentioned it to the manager Mark and got approval to take another $15 off!! From being bummed out by the Watertown store to being happy I took the trip because of Matt & Mark! Thank you guys!!! I will be back!”
“I had very positive experience. Christie who was at the mail desk September 16, 2025 was professional, helpful, and had a positive attitude. Each patron who came in was treated in this way. It was nice to see an employee who has excellent customer service.”
“Convenient location and friendly staff! Recently shipped a package and the staff member helped me package up the item and ship it out. I purchased a large shipping envelope from the store and it was reasonably priced. Overall, the service was great and I shipped my package in under 10 minutes. Will be returning in the future!”
“This post office is usually very busy. The folks here are friendly and do their best, and are also usually very overwhelmed and understaffed. If I'm in a rush, I go elsewhere.”
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“The loss of my mother recently brought me from Washington State to Avon, CT to clear out a home and organize a funeral. It was stressful and I had no idea how we were going to manage everything in such a short amount of time. Fortunately there are good businesses run and staffed by wonderful people who showed amazing compassion for my family and me. The team at Pak Mail in Avon really set the bar high with their outstanding service and follow through. Malton, Patty, Lyle and the rest of the team balanced their professional duties with a level of kindness and understanding that exceeded any expectations I could have had. They expertly packaged each item, prepared them for shipment to multiple destinations, and found the best transportation and prices possible. Items are arriving at their destinations now and they’re all in perfect condition. I hope anyone else needing a shipping company doesn’t have the same situation I had, but if you do need a reliable shipper who will earn your business and provide an excellent service I highly recommend Pak Mail in Avon, CT. 5 ?”