Best Western Plus New England Inn & Suites offers a cozy and clean environment with friendly and attentive staff. Guests appreciate the comfortable beds, impeccable cleanliness, and convenient location close to various attractions. The hotel provides a basic but varied complimentary breakfast, and guests enjoy amenities such as a pool and a small suite with a jacuzzi, microwave, and refrigerator. The staff, including front desk and kitchen personnel, are often praised for their kindness, helpfulness, and professionalism, with some staff members speaking both English and Spanish. Many guests find the hotel to be a good value, especially noting the accessibility of parking and the well-maintained common areas. However, some guests mention minor issues such as a cigarette smell in certain rooms, a strong chlorine odor from the pool, and a shower that may feel unusual for some. Despite these small drawbacks, most reviews highlight the overall positive experience, recommending the hotel for its comfort, cleanliness, and friendly service, making it a suitable choice for both short stays and relaxing getaways.
