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“This Home Depot may be smaller than others but I had to leave a review for the customer service desk worker named Lailah. On 7/3 I had a difficult return on an item purchased by my contractor (who went missing on me) Lailah was so patient and went above and beyond finding the order to do the return instead of a “we can’t do it” she made a horrible situation a bit better. Thank you again!”
“Apple valley installed a new roof on our house. George and his crew did an excellent job. Installation was in one day with many people. Also new gutters.
Thanks George!”
“We just had Magee do the siding on our house and we are in love! From start to finish, Corey and his team were professional, informative, and caring. Communication was excellent and our project was completed in a timely manner!”
“I was pleasantly surprised by how fantastic this store looked for a second-hand store. It's so great to have a Restore in this area and giving back to the community. Kudos to Management for such a great job!”
“Simply fantastic - bought a garbage disposal on a Tuesday @ Rutkoski's and it was installed by them on Wednesday - perfect - all star 5 star - go there :)”
“I could not have had a better experience! I live in Manhattan and had tried three places here to be ghosted by two of them. I walked into Galleria with no expectation and was greeted warmly by Jenuarie and she was fabulous. She was patient in helping me decide what I wanted to do. I thought I could mix tile companies for an accent tile while never considering the exact dimensions of the tiles may not blend. She pointed this out and from that point I changed direction of what I was doing. After picking out tiles we went to the warehouse for the countertop and the first one I saw was the one I wanted. I also learned I need a fabricator which had not been mentioned to me previously. While waiting for sample tiles I saw some beautiful handmade tiles which I now think will be the accent tiles. I ordered one as the company is in California. The rest of the staff was exceptionally kind, helpful and interested in what my plans were when We discussed the hand made tiles. The experience could not have been better. I saw the negative reviews and I can honestly say I can't imagine any of the staff being cold, indifferent or unhelpful. I highly, highly recommend Galleria in Middletown. I just wish we had a place like this in the city!”
“Staff is friendly and helpful. They make any DYI projects a LOT easier! Better yet, their prices are CHEAPER THAN AMAZON! I was expecting the opposite! Great experience all around!”
“Ryan K. in the Millworks Windows & Doors department gives fantastic service. He has helped me choose three doors now over the course of over a year. He goes out of his way to help with orders. He remembers me by name. He is infinitely patient. He’s definitely my go-to for anything door or window related. Thanks Ryan!”
“Danielle was amazing a asset to the company she made it all happen for me in a very critical situation for the decorators who made a mistake on an order that needed the tile on the truck for our Wednesday delivery after the cut off time . Well ???? she made it all happen. Thank you Danielle from Jimmy @ Jpfischer”
“They're pretty cool here. I'm delivering here and they let park in the back no problem. However, the alley dock is ridiculous! Very difficult to get lined up because there is zero room to maneuver! I was brushing the trees and on a patch of dirt that probably everyone winds up on. Be prepared to have your backing skills challenged if you're a semi driver!?”
“Forestville Lumber is the kind of place you just don’t see anymore. The staff isn’t just knowledgeable—they’re lifers, with decades of experience that’s impossible to fake. The owner’s been in the business since he was a kid, and it shows in every detail. Prices? Better than Lowe’s or Home Depot. Expertise? Not even close. If you’re tired of wandering around big-box stores, hoping to find someone who knows what they’re talking about, give Forestville a visit. This is where the pros go—and for good reason.”
“A surprisingly varied inventory, including most of the things found at a local hardware store plus farm and outdoor tools. Outdoor clothes, tools, gardening equipment, trailer parts, pet and small farm animal foods, baby chicks and ducks, etc.”
“I have had nothing but great experiences here. Maybe some people are negative because they come in with bad attitudes, or feel entitled to abuse the staff. (That could be the only reason they write such horrible reviews!)”
“Fascinating concept, I imagine there are clear pros and cons depending on the need. Lots to choose from in a large warehouse style experience. I believe all sales are final. Fair enough pricing again depending on your need.”
“June 8 mid afternoon.
It was busy.
I did not get his name.
The young man in the paint department was exceptional in every way.
Knowledgeable and friendly. A rare find. Other departments need to follow his example.”
“Typical Home Depot. Staff is helpful, mostly, until you can't find something. Then it seems like staff is just as hard to find as what you're looking for. I eventually found some of the things I was looking for, compromised on a project because I didn't want to spend, chose the cheap way out. Didn't see everything I wanted, but got what I needed, so I guess it all worked out.”
“I went to buy mulch. Asked associate at register if I could buy mulch and drive around and pick up. He said” he didn’t think they did that” He tried to find the person who helps with mulch. Was unable to locate. He then said I’ll get it for you. Rang up my order, told me to pull up my car and he loaded it.
He was a college student going to UConn in fall.
Thanks!”
“Great location that is organized, well-stocked, and conveniently placed by other useful stores in the Commons. The key kiosk here lets you pay right at the machine instead of going to the checkout counters which is very convenient. Bathrooms were clean. We had to speak to a couple employees about items we needed and they were kind and helpful. I would come here again.”
“So as I walked in and looked around I was asked if there was anything I needed. I like this in a store like Lowes. Items can be difficult to find but someone’s going to assist you when you need it. I was out in less than 5 minutes. I purchased a/c padding for the sun block.”
“I went to buy mulch. Asked associate at register if I could buy mulch and drive around and pick up. He said” he didn’t think they did that” He tried to find the person who helps with mulch. Was unable to locate. He then said I’ll get it for you. Rang up my order, told me to pull up my car and he loaded it.
He was a college student going to UConn in fall.
Thanks!”
“This Home Depot location is absolutely wonderful! I visited it this evening. The staff were greeting everyone. It was almost like Downton Abbey or when a dignitary visits another nation and a line of people await them. Happy people in orange aprons were everywhere. Even at the very entrance, the guy doing the shopping trolleys greeted me and asked me if I needed help... I asked him if plumbing was in isle 10 and he inexplicably joyfully told me yes with a big smile. I don't know what I did to deserve the royal treatment. Maybe it's this location, maybe it's the time of day, maybe it's Maybelline, but this store is great!”
“The Home Depot in West Hartford is open Monday-Saturday 6am-10pm and Sunday 9am-6pm all season and the Home Depot in Enfield is open Monday-Saturday 6am-10pm and Sunday 8am-8pm all season. Other Home Depot stores are open Monday-Saturday 6am-9pm and Sunday 8am-8pm or 8am-7pm.”
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“We wanted to recognize Paul K ( Irishman) who actually stopped and asked if he can help us instead of just walking by and having us track down an employee ( like at Lowe’s). He not only showed us where the products were but gave his advice and recommendations as well. He went out of his way to walk us around the store looking for other things that we mentioned and even offered my daughter a bottle water when she said she was thirsty. It was one of the best service we’ve had , way better than Lowe’s ! You have a great employee in Mr Paul K. I will be coming back to Home Depot over Lowe’s because of your friendliness and helpfulness.”