Home Improvements in Middletown, CT

“Recently bought stackable washer/dryer, contractor installed and I guess pressed stacked strip which was not allowing me to open washer dispenser. After couple of visits and failed talks to associates, David Brand sales specialist helped to connect with right people. Today they fixed it. So thank you David for being so patient and prompt help. Good thing is he understood the issue and immediately took action appropriately.”

“I could not have had a better experience! I live in Manhattan and had tried three places here to be ghosted by two of them. I walked into Galleria with no expectation and was greeted warmly by Jenuarie and she was fabulous. She was patient in helping me decide what I wanted to do. I thought I could mix tile companies for an accent tile while never considering the exact dimensions of the tiles may not blend. She pointed this out and from that point I changed direction of what I was doing. After picking out tiles we went to the warehouse for the countertop and the first one I saw was the one I wanted. I also learned I need a fabricator which had not been mentioned to me previously. While waiting for sample tiles I saw some beautiful handmade tiles which I now think will be the accent tiles. I ordered one as the company is in California. The rest of the staff was exceptionally kind, helpful and interested in what my plans were when We discussed the hand made tiles. The experience could not have been better. I saw the negative reviews and I can honestly say I can't imagine any of the staff being cold, indifferent or unhelpful. I highly, highly recommend Galleria in Middletown. I just wish we had a place like this in the city!”

“Danielle was amazing a asset to the company she made it all happen for me in a very critical situation for the decorators who made a mistake on an order that needed the tile on the truck for our Wednesday delivery after the cut off time . Well ???? she made it all happen. Thank you Danielle from Jimmy @ Jpfischer”

“The employees here are really awesome. I couldn’t find the canning jars I needed, but Jen looked up which stores had them in stock. She also helped me find the farm where I now buy my raw milk from. Thanks Jen!!”

“Home Depot consistently delivers excellent customer service, creating a positive shopping experience. The staff's knowledge and willingness to assist customers stand out, as they are readily available to answer questions and offer guidance. Whether helping with product selection or providing expert advice on DIY projects, Home Depot's employees demonstrate a commitment to customer satisfaction.The store's layout is well-organized, making it easy for customers to find what they need. Additionally, the staff is proactive in offering assistance without being pushy, allowing shoppers to browse comfortably. Home Depot's commitment to ensuring a clean and well-maintained environment adds to the overall positive impression. Efficiency, friendly, and knowledgeable are just a few of the key factors that stood out from my experience.Overall, Home Depot's emphasis on knowledgeable and attentive staff, an organized shopping environment, efficient processes, and customer-friendly policies collectively create a standard of excellent customer service that distinguishes the store in the home improvement retail sector.”