Kohl's is a popular store that offers a wide range of products to fit different lifestyles and budgets. Customers appreciate the friendly and helpful staff, as well as the easy shopping experience through both in-store and online options, including a mobile app. The store features a variety of brands in fashion, footwear, and beauty, with Sephora products available for beauty needs. Kohl's is known for its sales, Kohl's Cash, hassle-free returns, and free store pickup, making shopping convenient and affordable. The business also emphasizes community support through Kohl's Cares, donating time, talent, and money to make communities better. Customers enjoy finding good deals on items like sneakers and unique products like anniversary cards, although some note the limited plus-size clothing selection. A few mention minor frustrations, such as discount policies and the absence of certain stores or sections, but overall, Kohl's is seen as a reliable place to shop for clothing, home decor, and beauty products. The store aims to create an inclusive environment where everyone can feel comfortable being themselves.
I went to the store looking for my daughter’s lost wallet. I was a little frantic. The assistant manager helped me and actually found it. I am forever grateful that she stopped what she was doing to help me. I didn’t get her name, but she was very nice. She went above and beyond.
March 2026
Made some returns at Amazon counter and Kohls counter as well as purchases. Super friendly staff.
February 2026
Great place but I have to stay away from it because I usually wind up spending too much money. Cashiers are very friendly. However, floor help tend to look away from you when maybe they think that you need help.
