PetSmart is a leading pet supply and services retailer that offers over 10,000 products both in stores and online, catering to a wide variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers appreciate the convenience of shopping online and picking up items at their local PetSmart within two hours. Many store locations provide additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The grooming services at PetSmart receive high praise for their quality and friendliness. Staff members are described as friendly, attentive, and skilled, especially in handling dogs with special needs or unique behaviors. Several reviews highlight the excellent grooming of dogs, including a groomer who made a small dog look adorable and a groomer who managed a first grooming experience for a dog with health concerns safely and successfully. Customers also mention the availability of self-serve grooming tubs that are clean and well-maintained, making grooming cost-effective and convenient. PetSmart’s staff is often recognized for their helpfulness and care, from providing good recommendations on products like harnesses and toys to offering effective obedience training lessons. The store is kept clean despite the many animals present, and the staff is committed to ensuring a positive experience for both pets and their owners. Overall, PetSmart is seen as a reliable and friendly place to find pet supplies, training, grooming, and other pet-related services.
I went to buy a parakeet,I loved the white one I chose..but the cashier was kinda lost not friendly,just gray....But I went home happy with my bird regardless..
September 2025
Good customer service, people are very friendly, grommers are awesome take care of my Milo 🐕
July 2025
Very friendly staff. Organized place.Prices are very fair and they have matching price policy, so if you find the same products for cheaper ones, they match them for you. Of course they go with some certain websites or companies.
