Cell Phone Stores near Bethel, CT

30 locations found near Bethel
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“I'm writing to commend Joe at the Bethel Wireless Zone for his outstanding support through a prolonged billing issue. After changing our family's phone service over the Verizon, we mutually discovered that one of our phones did not have an expected rebate applied and Joe graciously and courteously took several of my calls, first to figure out what had happened and then to fix the issue. Joe escalated to multiple levels of management and then met with me a month in and we collaboratively resolved the issue together. My experience with phone stores has been generally negative over time but happily, Joe's personal touch and tenacity in resolution ensured we all had a positive experience. Bravo, Joe!”

4.8 Superb53 Reviews

“When rushing to Save the Day or Projects Target has it!!Everything from Home, School, Work, or Tool. Clean Nice and Limited Staff. The Staff there are Pleasant and Educated in the Store and Products. Clothes are fun and Garden stuff is my Thing. Good food choices for my Pantry.”

2.5 Average39 Reviews

“Damiano and Torrey are great! They're always willing to answer any questions I have and get me the best deal possible. Thanks again for the great customer service!”

4.6 Superb168 Reviews

“Was very helpful and understanding when I had brought in my Xs to replace the screen protector, the products have changed since then and initially didn’t think it was a Zagg product. After looking up my account she was very courteous about her apology and replaced it as well as informing me of the other services and options available, of which I elected for a few.”

4.7 Superb107 Reviews

“This is my FAVORITE Verizon store! The employees are so welcoming and knowledgable. They go out of their way to get to know their customers and help them in every way possible. They know the true definition of customer service. I will never go to any other Verizon store. Tyler and Bruno are AMAZING!!!”

4.7 Superb69 Reviews

“I had such a great experience at the Danbury mall AT&T store. representative who assisted me, was very polite, professional, and patient with me. He resolved all my issues with both my phones and I left the store very happy. The manager of the store was also very pleasant and made sure that things were going smoothly with my transactions and setting up my phones. I would highly recommend that store to my friends. They also shared information for for TV, Internet, and streaming.”

4.4 Superb132 Reviews

“Went into the Verizon store in Ridgefield to investigate alternative plans for my phone - left with a greatly enhanced plan including international service, two streaming services, AND a new Samsung S24 Ultra, all for less than I was paying. Mark was amazingly informed of options without pushing anything. He also sorted out a small account complication to allow the changes. 20 minutes to save money and get better service and phone - 5 star service.”

4.8 Superb48 Reviews

“I went in with my boyfriend to switch over my phone to his account. Eddie was great and helped us not only switch over my account and upgrade my phone. He was helpful and kind!! Best worker ever. He deserves a promotion!!”

3.9 Good97 Reviews

“Switched to T-mobile at this location and got amazing service from the staff. I visited on two separate occasions. The first time I went Devonne explained everything in detail for the plan I chose. When I returned the following week David helped me get set up and was patient in making sure everything worked before I left the store. Overall I had a great experience and would gladly go back.”

4 Good52 Reviews

“I was in desperate need of a phone ASAP. Emanuel was so patient and helpful! He even walked me through the finance application process. Great experience overall, they made a stressful situation a whole lot easier.”

4.7 Superb12 Reviews

“The guys on Newtown Road tried really hard to help yesterday with the sinister-like updates Samsung did that got rid of my vmail icon,? smh! All three tried getting the icon back & went so far as to look up YouTube videos to help. Los tres amigos are well trained, professional, calm, and cordial.?HEY MR T-MOBILE STORE MANAGER, GIVE THEM A GIFT CARD, OR SOMETHING IN RECOGNITION OF ALL THREE DOING THE RIGHT THING WHEN NO ONE WAS LOOKING!??”

3.9 Good43 Reviews

“Went in to AT&T to fix a problem that I’ve been having and couldn’t solve through 611.Anna went above and beyond to help me out, and fix the problem. She very knowledgeable, attentive and a customer advocate! The musicAnna played was exceptional! She was also very kind knowledgeable and professional.I will definitely be coming back and asking for Anna again! Thanks!”

3.8 Good69 Reviews

“Seems like is not a bad store to purchase from. Buying phone from them for the past four years. Wishing them good luck. The store is always clean and they have a very pleasant spirit. Not a bad store.”

4.6 Superb9 Reviews

“I came in to pay my bill and was helped by James, he such an informative and sweet boy, he helped me get set up on ACP and helped to save me some money during these times! I’d recommend him 100 times over. Thank you guys so much!”

4.2 Good10 Reviews

“I have been a customer of Nejame & Sons since 2007 with the construction of my in- ground pool. Over the years I have been assisted, advised, and received excellent service from everyone at Nejame. Most recently July 28, 2023, both James and Jack were instrumental in repairing my Robotic Vacuum, we'll done guys ! All the Best to everyone at Nejame & Sons. Tom”

3.8 Good13 Reviews

“Okay so I bought a Samsung Galaxy a21 phone at the store. Within a week I started having marketing ads pop up on this phone. I'm not talking about the little small ads that run on the bottom of your phone; I'm talking about full screen ads that run on top of anything I was doing.I took the phone back to the store. I was furious! Can I just say DIANA. She's the best! she went through every app on my phone and deleted everything that she thought could have downloaded a virus.I haven't had a problem since. If you're reading this and you're the owner of this store, give the girl a raise! She's the best representation of customer service that you will ever have.”

3.6 Good44 Reviews

“Thanks Isaac for all the help that you gave me. He sat down with me and I want to credit him for all his hard-word and information with the phone and the internet!”

3.4 Good32 Reviews

“Great little store, just opened in the Route 6 plaza. Owner was really nice and helpful. Their prices are very reasonable. I was extremely happy with the service, price and professionalism. I will definitely be recommending Xavier!”

3.1 Average8 Reviews

“Very impressed with the friendly staff who made it easy as they set up my new iPhone. Was actually dreading the experience but in forty-five minutes, we were done and I left Android behind.”

3.2 Average20 Reviews

“I have gone to the T Mobile in Brookfield many times over the past few years and each time I have received exceptional service from the entire staff. They are knowledgable, courteous and patient. Any questions are responded to and explained thoroughly. Even though this store is further from my home, I actually travel here each time.”

3.1 Average19 Reviews

“I enter in the store in need of help troubleshooting my phone and I was greeted by young lady Nancy. she was able to fix my phone in a timely manner she has great customer service and made me feel welcomed and confident knowing my phone works correctly.”

2.8 Average27 Reviews

“Excellent location. Professional, friendly tech support. Manager Tom & agent Brian listen to your concerns, address and refigure problems quickly, and made the phone functionable within minutes rather than the weeks I spent online trying to fix the phone. .I will only purchase from this location in the future.The Brookfield Federal road location is a nightmare, horrible customer service and management.I will only purchase from the Danbury Mall location in the future to avoid the frustration and inadequacy of online and Brookfield personnel.”

3 Average74 Reviews

“I recently had the pleasure of receiving outstanding customer service from Josephine at Charter Spectrum. She went above and beyond to assist me with my account-related issues. Josephine's kindness and helpful demeanor made the entire experience a breeze.Not only was Josephine extremely knowledgeable, but she also demonstrated a genuine commitment to resolving my problems. Her expertise in handling the issues with my account was truly impressive. She took the time to address all my concerns with patience and clarity, ensuring that I left the interaction with complete satisfaction.I appreciate Josephine's dedication to providing excellent customer support. Her professionalism and positive attitude made a significant difference in my overall experience with Charter Spectrum. I highly commend Josephine for her exceptional service and thank her for making my interaction with Charter Spectrum a positive one. If all customer service representatives were as capable and helpful as Josephine, navigating account-related issues would be a much quicker and easier process.”

2.9 Average63 Reviews

“I was able to purchase the iPhone 15 Promax 1tb without having to order it. The staff transferred the information and placed a screen protector with little to no wait. I was also able to trade my old IPhone”

3 Average153 Reviews

“Came into Walmart, to grab some cat food. Didn't know there was no Apple Pay. Pedro at the self checkout helped me so much, after an evening of mma training all I wanted to do was go home. Pedro helped me set up the Walmart app in order to pay with my card that way. Thank you Pedro for understanding and being patient with me”

2.5 Average31 Reviews