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10AM - 8PM
67 Newtown Rd, Danbury
Mobile Phones
“We had the best experience because of Andres at the store today. My mom was switching over her service and the other company was blocking her from changing. He kept such an even keel, asking them questions and calling them out on what they had said and done. The whole store was great, the service was above and beyond and the parking there is easy. If you need anything with your phone, go to this store and if you get Andres, you are lucky to have him help you. He knows what he is doing and thinks ahead to solve problems. Highly, highly recommend.”
“I have always purchased ZAGG screen protectors from the online ZAGG store. They come with free replacements. The last 2 times I have needed to replace screen savers I made the drive to the ZAGG kiosk in the Danbury Fair mall. It’s worth the drive. They do an exceptional job applying the screen saver. No bubbles no dust! There is a small handling fee for applying the screen saver, but again worth it. If I got my replacement through ZAGG online, I would have to pay a small shipping fee but then have to apply the screen saver myself. Definitely recommend.”
“Brian was awesome today! Knowledgeable & soooo patient with my thousand questions! I am enormously grateful he made buying a new phone & learning how to use it a very positive experience for me!??”
“Carlos was very knowledgeable of the devices and presented us with options. Carlos was patient and did not pressure us to make a choice. Besides providing a great customer service Carlos was also very engaging with our kids. Observing the way Carlos engages with families and how knowledgeable, patience and charismatic he is in comparison to the other employees that were there at the time of our purchase, we think Carlos has manager like qualities!”
10AM - 7PM
228 S Main St, Newtown
Mobile Phones
“This is my FAVORITE Verizon store! The employees are so welcoming and knowledgable. They go out of their way to get to know their customers and help them in every way possible. They know the true definition of customer service. I will never go to any other Verizon store. Tyler and Bruno are AMAZING!!!”
“Great service! Emmanuel was willing to help me without trying to upcharge me.
Nice to see business howner still trying to do the right thing to they’re customers.
Highly appreciate it and suggested!”
“I was very happy to have Gil help me at Verizon on Federal Rd in Danbury, Ct. I was purchasing a new phone and he was very patient with me. He answered my questions, was able to transfer everything from my old phone to my new one. I was very pleased.
Highly recommend him.
Thank you so much Gil. ?”
“First time walking into this store. I had a new phone activation that I had to make, and transfer some data from my old phone. Overall the service was excellent!!!”
10AM - 8PM
366 Main St, Danbury
Mobile Phones
“My grandson and I had an issue activating a phone that I bought online from Cricket. I spent almost a week trying to get online & customer service help from Cricket Wireless with no luck. Finally, in desperation we went to the Danbury Cricket store.
Ishan went out of his way to get the phone working. He was kind and charming and knowledgeable. I am very grateful and will always use that store vs online in the future! Thank you Ishan!”
9AM - 9PM
362 Main St, Danbury
Mobile Phones
“Okay so I bought a Samsung Galaxy a21 phone at the store. Within a week I started having marketing ads pop up on this phone. I'm not talking about the little small ads that run on the bottom of your phone; I'm talking about full screen ads that run on top of anything I was doing.I took the phone back to the store. I was furious! Can I just say DIANA. She's the best! she went through every app on my phone and deleted everything that she thought could have downloaded a virus.I haven't had a problem since. If you're reading this and you're the owner of this store, give the girl a raise! She's the best representation of customer service that you will ever have.”
“Alfredo at the T-Mobile Experience Store in Danbury Fair was absolutely outstanding. He was incredibly patient with my senior parents, taking the time to walk them through everything step by step and making sure they understood each part of the process. He never rushed them, answered every question with kindness, and made what could have been an overwhelming experience feel easy and stress-free.
It’s rare to find someone who combines professionalism, knowledge, and genuine compassion the way Alfredo does. His exceptional customer service made all the difference, and we’re so grateful for his help.
If you’re visiting the Danbury Fair T-Mobile Experience Store, I highly recommend asking for Alfredo. Thank you for going above and beyond—we truly appreciate everything you did for our family!”
10AM - 8PM
1 Padanaram Rd, Danbury
Mobile Phones
“I usually go to the T-Mobile store at the Danbury Fair Mall, but I recently started coming to the Padanaram Road location, and it has quickly become my favorite. Both locations are amazing but since padanaram is closer for me now, I’ve been going there a lot more. Since I started going there I’ve never ran into a negative situation or member, all the staff members I’ve run into or asked for help here were immediately on it and amazing! Every time I walk in, someone is ready to help right away, answer all of my questions, and make sure I leave with everything I need. They never make me feel rushed and always take the time to explain things clearly. The customer service is outstanding, and it’s obvious they genuinely care about helping their customers. I highly recommend this location if you’re looking for friendly, knowledgeable, and reliable service! A plus as well is there is always good music playing in there so be ready to dance once you walk in through their doors.”
“Excellent service provided by Victor today! He is professional, patient, friendly, and very knowledgeable! I made a huge mistake switching providers and he got me hooked back up with T-Mobile quickly and efficiently! Super grateful for him and for T-Mobile!”
10AM - 8PM
7 Backus Ave, Danbury
Mobile Phones
“My XS max finally died. Justin was amazing. He was kind, caring, patient and professional. Justin found greatvdewls and upgraded the I pad too. I couldn't be happier.
About two months ago Chris hooked me up with frontier. I was really concerned until he told me they are a verizon company. Best decision ever. So glad to be all in with Verzion.”
“Lesy was so helpful, she was helping about 3 costumers at the same time and giving her undivided attention to each one. She did everything to get me in and out of there”
12:30 - 7PM
106 Federal Rd, Brookfield
Mobile Phones
“I had an extremely wonderful experience yesterday to get my new phone working and uploading all the information. Anna was very professional and very helpful - I would highly recommend her.”
“I was fortunate enough to get Angel Acosta to wait on me to get a new phone and to get a watch phone. The patient that this man had to set me up with both was amazing if I had to encounter this with anyone else I probably would’ve said, forget it, and given up and gone without both. This took a week to get set up due to Apple changing my password. I didn’t understand everything but he was patient enough to go through all this for me. This young man would Be an asset to any Job he put his mind to you are very fortunate to have him in your Brookfield office. I would refer him and this office with Austin as his assistant to help one of my friends I’m sending my daughter in to update her. Her phone too can’t say enough for the gentleman he was and how professional he To handle Everything.
Thankful For his knowledge in his professionalism. A. Bennett”
9AM - 7PM
147 Main St, Danbury
Mobile Phones
“We set up an appointment and were taken care of right away after checking in. Josephine is friendly and knowledgeable and always gets us taken care of quickly. I love that she takes her time to explain things while continuing to move the process along. She makes the mobile process seamless.”
“Had a great experience here! After being told my 8 year old Mac Pro needed a new motherboard at an alternative repair place, I took it to the Genius Bar at Apple Danbury Mall . Robert was extremely helpful, and after a few minutes I was told all it needed was a new battery! By some miracle, a battery was located and I had my laptop back in a week. The staff answered all my questions and it was worth the hour drive to get there.”
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“Alex was absolutely amazing!! He was very patient with me and renewed all of my Apps & my new IPhone, which at first was confusing to me. He helped me successfully set up my phone and have a good understanding of how to operate it!! Verizon in Bethel, CT is the best!!”