The Verizon store at the Danbury Mall is a corporate location known for its fantastic and helpful staff. Customers report outstanding, knowledgeable, and kind service from employees who work tirelessly to assist with issues. Reviews highlight experiences including an easy phone transfer, help finding the perfect phone and plan, and dedicated support resolving account problems, even without an immediate sale. Staff members are noted for their patience, warmth, and willingness to go above and beyond, such as providing printed directions during an outage. The store is highly recommended for all wireless needs, with multiple customers stating it offers the best experience. For convenience, online orders can be picked up at this store.
Christopher was great! Extremely knowledgeable and got me everything I needed!
May 2026
Eryse was a great help with my problems and very patient with me. Great service!
April 2026
Great experience with representative. Jay was excellent and solve my acc issue. Took his time and experience to take care of the problem. I tried over and over again over the phone and never was able to be fixed. THANK YOU Jay