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July 2024 by Brian Rizza
This has disrupted my life for the next 5 days can’t get in any verifications account. I can’t believe that att and att prepaid can not work together. Get Verizon everyone and I don’t even care about the phone I one only the number. Gary tried and Ty
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June 2024 by Cheryl Barone
Very helpful... Mt phone froze and I stopped in waited 5 minutes and they fixed my phone in the blink of an eye...
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June 2024 by Fred Turcio
Had to update my iPhone,sales tech KEVIN went above !
& be on to help me. Branford store w. Main Street
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June 2024 by Luz Paniss
The representative who helped named Anais was exceptional. We came in to start new service with at&t from boost. Boost was giving us trouble releasing our numbers there were 4 of us and Anais took her time, was very patient, and pleasant. Her and her co-worker made us feel extremely comfortable and not rushed mind you we showed up close to closing. They took great care of us and I will recommend the branford ct location to all my family members. Thanks again for such a great experience!
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June 2024 by Olexandra Tupalo
Anais was very helpful, knowledgeable and friendly. Received excellent service from her. She was able to help me with my issue.
I had a terrible experience at the North Haven store in the past. I will only be coming to the Branford location from now on.
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May 2024 by Gia Roma
GREAT experience today @ AT&T store, Branford CT. Thanks to Kyle for his patience and knows setting up the new phone!!!!!
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April 2024 by Dan Hilliard
I bought a screen protector subscription so whenever it breaks I can go get a new one we'll they diddnt have any in stock and my screen got scratched just moments after. This and is gonna cost me 200 dollars to get it fixed.
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April 2024 by Jill Pagliarulo
Kevin was the best
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March 2024 by Jolene Bouthillier
Kevin helped me get a new phone and watch! He was very helpful, knowledgeable, and friendly LOVE my phone and watch!! Great service!!
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February 2024 by Miranda Schell
Chris was super helpful at my last visit. I had been having trouble applying my screen protector on my new phone. He helped me get a new one and applied it for me in store. Very thorough and careful to apply it perfectly. Everyone on staff is super friendly too.
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February 2024 by Lisa Martin
Excellent service given very efficient & willing to go above & beyond! Worked w/Chris from Brfd, ct 06405 very friendly & accomdating. Arrived @730pm & stores closes by 8pm but did not feel rushed at all!
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February 2024 by LOVE TREICHEL
I was assisted by Kevin in the West Main St., Branford, CT location. He was extremely knowledgeable and helpful. It was a pleasure doing business with him.
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December 2023 by Victoria Corsini
I went to the store to have a phone number changed. Instead of changing the number they added a new number to my account. When I went back to resolve it he made an even bigger mess and only suspended the service on the number he was supposed to change so I was still getting billed for it. I now have to wait three months to cancel the number because he didn’t do it properly in the first place.
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December 2023 by Shirley Mauriello
First time iPhone was very helpful
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November 2023 by Noemi Irias
Im very supprice of the google rating of this store maybe i was just unlucky but this was my experience bellow, hope it helps!Everything was sweet and cool when i did the purchases until I had a problem a week later with my devices purchased not performing as promised.The sales rep Chris was sort of clueless about their products and services, and then he went and told the manager something totally different of what i explained to him, then the manager Jessica was totally rude with a super fake smile and not wanting to help me (very cutting) so I ask her if i go to a different att store then, if they would help me since i purchased in their store and Jessica said maybe I dont know. So I went to another att store and they swapped my devices for better ones, even took the time to listen to my issues and inspect the issues with one of the devices to see the problems i was pointing, (I hold 10 lines in my account and it was one device that i just purchased being glitchy) and even helped me by calling loyalty customer service to credit me back the restocking fee, a ridiculously hiden $55 restocking fee they never said anything about it, and when i told Jessica about it that no one mentioned anything about restocking fee she stated "The re-stocking fee It was written in the recipiet you signed unfortunately you dont read what you signed, its been that way since im 18 and you have to pay it" ...Just beware they would try to sell you but good luck if you have to go back with an issue! Oh and watch out this branch for singing up for services you don't need!
