Citi has received positive feedback from its customers for its friendly and helpful staff. Visitors have noted that the branch has a short wait time, with responsive employees ready to assist with various banking needs. Customers praised specific staff members, highlighting their exceptional service in resolving complex situations, such as withdrawing funds from a closing account or cashing checks. One customer expressed deep gratitude for the assistance provided by staff members, particularly in navigating difficult processes. The Branch Manager, recognized for her expertise and professionalism, has been commended for her ability to simplify complicated issues through patience and attentive service. Overall, Citi is seen as a reliable banking option, with employees who genuinely care about their customers' needs and experiences.
Walked in at noon for a debit card issue a few days ago. Line was very short and staff were quite responsive, friendly, and helpful!
October 2024
Staff is friendly and they’re their time when explaining their banking information on the checking, savings and business accounts.
January 2024
The teller took care of me right away. I explained I received a check for closing out my CD with them and needed to cash it and she was very pleasant and helpful. Thank you (Especially for showing me the bathroom for clients)
