Optimum in Bridgeport, CT offers a variety of cell phones, accessories, and digital services. Customers can enjoy in-person support from friendly retail specialists who help explore products, plans, and services. The store staff, especially team members like Monica and Cheyenne, are highly praised for their helpful, patient, and kind service. Monica is described as very nice and sociable, making customers feel comfortable, while Cheyenne is seen as fantastic, patient, and going above and beyond to assist with questions and transactions. Many customers appreciate the professional and courteous attitude of the staff, including the female security guard. While some mention that internet service can be costly and occasionally problematic, the team’s helpfulness and customer care stand out. Customers who tried Altice Mobile have found the staff, particularly Johanna, to be very knowledgeable and clear, providing accurate information and helpful explanations. Johanna’s professionalism and politeness have earned high praise, and her assistance has helped customers stay with Optimum instead of leaving due to previous issues. Overall, Optimum’s store in Bridgeport is known for providing excellent customer service, helpful staff, and a welcoming environment, making it a reliable place for digital entertainment needs.
JohannaGood evening.. I went to Bridgeport store today and Johanna is your #1 employee in my book. She explained everything about my new phone to the fullest. She's the best she deserves a raise for a job well done.
March 2024
Had to get a new controller and I was in and out in 5 minutes. Very happy with the representative that helped me.
March 2024
Monica was very very helpful to me.. very nice and sociable I felt very comfortable with her service.. great good ... girl keep of the good work!!!
