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“this place has been the best when it comes to customer service !!!!
Aj has helped me with everything when it comes to troubleshooting, billing issues and as well as explaining what's going on with my account. I advise people to go to this location instead of the east main location. This store has culture and the other is just people who doesn't want to be there. 10/10”
“Moving into a new house after 22 years is very stressful but the 3 people at Optimum really helped make the process with internet and cable go much smoother. Their kind words and assistance were top notch. Over the phone for the initial setup, cancellation of old service at previous house, and installation tech : Shane, Jim, and C.J. They were the great employees at optimum that helped so much. Above and beyond”
“Jacob was amazing,
I came in this morning for my yearly upgrade after my phone started to act up.
Jacob was so sweet and patient with me browsing the phones. He was understanding, knowledgeable and attentive all while juggling a steady stream of customers looking to pay bills in between.
He was very impressive and kind and
I highly recommend this location for phone related needs it seems to have the most outstanding team!!!!”
“Frontier needs to train their customer service representatives with alot more knowledge of issues that occur with their services, I've called and have gotten someone that has no idea what am talking about so c'mon Frontier do something about this issue....other than that the service itself is pretty reliable!!!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Went to upgrade my phone, ended up with a new watch and accessories. George was extremely helpful and transparent with all of my possible options. Leo helped out with the transferring process and was patient. Make sure to go with time and they will take care of you. Thank you both!”