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January 2024 by Tiana Durham
If I could give one star I would. Worst experience in the pharmacy which I recorded. The 2 pharmacist don’t care about a doctors order and I have recorded the bald gentleman stating “he heard my side, and doesn’t care, doctor or not”. I reported to the state as well also contacted a store manager for the entire store. The pharmacy technicians were as nice as can be I will say.
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January 2024 by Jax Stevens
at least it's 24 hours
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January 2024 by S C
Nick was HORRIBLE and UNPROFESSIONAL. I went in to pick up my photo cards (for the second time) and they were printed with faded white lines on the front, yet again. I didn't take them as they are holiday cards and it just looked horrible. His response was that there is nothing he could do. He said it's been happening for a while now with that type of card and any CVS I go to will have the same printing issue. He recommended I try Staples. However, I didn't have time to start a whole new project. I told him this is a printer error and he then disagreed immediately with an attitude and stated all the customers are fine with the lines being on the photos (which was completely irrelevant) That was a lie and his information was wrong. I re-ordered the cards at a different CVS and they came out perfect. Instead of helping me reorder the photo cards at a different location, he had a nasty attitude and tried to rush me out AND recommended a different business. My whole encounter with Nick at the Bristol CVS (839 Farmington Ave) was bizarre and aggravating. He was combative for no reason. I understand it's the holidays and everyone is busy but, making a customer feel like they're a nuisance is unnecessary. He could have simply recommended trying to reorder the cards at a different CVS location near by instead of arguing with an attitude. What a disappointment.
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December 2023 by Stephen Hall
The only way to have a prescription filled in a reasonable amount of time is to call them and say you need it immediately. Well, assuming they actually answer the phone and don't hang up on you. They're regularly out of stock of basic things like antibiotics, but won't let you know that until you've waited six hours. If they weren't the only 24 hour pharmacy for twenty miles, I'd never set foot in that store again.
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December 2023 by Nina Hall
The urgent care called in several medications to thus CVS six hours ago, and they are still not ready. I have been on hold on the phone for 30 minutes and counting. They never answered the phone, prescriptions take forever to become ready, and the line at the pharmacy is always very long. If this were not the only 24-hour pharmacy in the area, I'd gladly go somewhere else.
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November 2023 by Lianne O'Leary
I had a phenomenal experience at the Bristol store #288 - last weekend. Stephanie rang me up and provided excellent, above and beyond customer service. She assisted me in setting up the CVS app on my phone and helping me to take advantage of the savings I had available to me, as I forgot to bring my receipt coupons. She was professional, so friendly and she displayed the best customer service I've seen in a very long time. Thank you so much Stephanie, keep shining!
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November 2023 by Jennifer Pilagin
This pharmacy is horrid. It's been 6 hours since the urgent care called in medication for my horrible ear infection. The pain I am in is terrible. U can't reach anyone on the phone and "there's nothing I can do" is all I've heard.
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October 2023 by Joslin Medeiros
This pharmacy is ridiculous. Been on hold currently over 10 minutes because they forgot to give a prescription of mine. And now i guess wont answer the phone. Ill update after i head down there
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September 2023 by David Elliott
I tried picking up a medication I was out of yesterday and they said the pharmacy was closed for lunch. I went back today and its closed all day because the pharmacist couldn't find coverage. This is rediculous. If I ran a company like this I'd be fired. Alternate lunches, always make sure you have back up. Come on.
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September 2023 by Kahina Azazli
Was told than my 3 years old son prescription was out of stock ,after she asked if I was a regular customer and I told her I was not ,my son is suffering from a through infection and he has to wait until Tomorrow morning ,until we get the medicine somewhere else , I am going in the morning to ask if they had on stock , and I will taking further action against this girl .do not recommend this pharmacy.
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September 2023 by Megan Silva
This pharmacy is ridiculous. Been on hold currently over 10 minutes because they forgot to give a prescription of mine. And now i guess wont answer the phone. Ill update after i head down there
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September 2023 by Albert M.
the absolute worst worst WORST experience I've ever had in any cvs in my 21 years alive, everyone was super disrespectful the minute clinic disregard my appointment due to their machine not checking me in, Rachel caliolo is absolutely the worst nurse I've ever dealt with in my life she should be revoked of her practice she has zero people skills and completely denied me my appointment as well she already had another person In. as long as I'm alive and breathing I will continue to spread the information and warn everyone I see about my appalling experience at this terribly ran CVS never again will I ever think about coming to this establishment again I would rather drive 2 hours to the next nearest cvs facility
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September 2023 by Zechariah Borden
CVS has consistently shown great service with their dedicated staff and well-stocked shelves. The pharmacy is not only helpful but has earned the trust of our entire family for its reliability. Their product variety ensures we find what we need, and the addition of the Minute Clinic offers added convenience for medical consultations. A dependable choice for our needs.
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July 2023 by Josh Bentz
Store is pretty good in a pinch but pharmacy isn't great they are always packed and seems like they are fully staffed drive thru is a nightmare. More than half the time they do not answer the phone and forget to refill scripts on time or do not have enough for your script. The best part of pharmacy is literally 24hrs they are open
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May 2023 by Tom Pensiero
This CVS location on Farmington Avenue in Bristol is the best pharmacy that my wife and I have ever dealt with. They are very efficient, helpful and keep the walk in wait times reasonable even though they are one of the busiest pharmacies in the area. We use to use Walgreens, and they were terrible, CVS is much better!