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March 2024 by marc tomcheski
Sharon is fantastic finds me everything I'm looking for and very kind and thorough.
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March 2024 by Ets Aret
I went there to get my daughter’s ears pierced. I really loved how clean place was and how friendly and attentive the staff wasI should takeoff more stars for this, but again because of how friendly and attentive and clean everything was, I’m only taking off one starWhen they pierced her ears, one side went through crooked and hit the backing and bent the piece that goes through the ear.The gentleman said he’s not allowed to push it through, and I have to. It was clearly visibly bent.They immediately should have said that it was bent, and either offered me one new stud or a discount. The fact that they didn’t say anything to see maybe if I wouldn’t notice was not acceptable, and not very honest and forthcoming.That was my only disappointment with that store.
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January 2024 by Hong McCarthy
Sharon helped us today with my engagement ring that was just given to me. She was absolutely amazing and helpful, she educated me on lab created diamonds and natural diamonds. She took her time to explain and show us examples of inclusions in the natural diamonds, which was extremely helpful. She helped us make a great choice that fit the style we were looking for. Thank you so much for help on such an important milestone!
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January 2024 by Juan Rodriguez
Sharon was very nice and helpful!
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December 2023 by Paul Jarvis
Sarah was amazing and was so friendly. Great customer service!! Go over to the Kay jewelers on Farmington Ave across from stop and shop Bristol, CT
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December 2023 by Peter & Betsy Palmisano
I wanted to thank Sarah Tritman and the staff at the Bristol Kay Jewelers. I needed to purchase a very special gift for my niece and had the pleasure of Sarah to assist. She was the most polite and pleasant person. She took the time to hunt and find the perfect necklace that matched my nieces personality without her even being present. It takes a very special sales person to ask the proper questions to determine the best style and item to match someone’s vision. Sarah actually went and combed threw a catalog that wasn’t small by any sense of the means. When I went to pick up the ordered item I must say it was PERFECT! Sarah had the ability to make me feel like I was the only customer in the store. It takes a very special person to make me want to write a review and Sarah exceeding all my expectorations. I look forward to future purchases from Sarah and the special team at this store. Such a great establishment and outstanding team!
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December 2023 by Edward Selender
The salesperson Sara Tritman was extremely knowledgeable, helpful, courteous, and professional. She was not only able to help me find the item I was looking for, but helped me get the sale price for it. The item, a watchbox, which was supposed to arrive in 2-3 weeks, cane within a few days.
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October 2023 by Riker Mitchell
We went to look at engagement rings. The two staff women were very nice and friendly. They helped us look at all different options. They were very personable. It was a great experience and we would recommend going to the store.
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October 2023 by Antonio Chiuchiolo
Thank you Sharon & Destiny of the Bristol store! You made my decision very easy in buying my wife’s beautiful birthday gift! I even got to donate to St Jude’s which is near and dear to our family ❤️ ??Keep up the great work Ladies!
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October 2023 by JUSTIN SAUCIER
I’ve worked retail for over 20 years and managed for 16 of those 20. My wife & I have spend roughly $15k-$20k at Kay’s specifically and after adding a wedding band to our financing it through the autopay off and left a $200 balance on our account which then noticing she payed at which time Kay’s ended up charging a LOYAL customer who has NEVER been late or missed a payment over $1,800 in interest. The truth of the matter is there is no more personal touch or value of relationships in almost any business and no one even in upper management care to help who should be a valued customer to continue to be loyal as we were always on autopilot when my wife wanted jewelry. ***BUYERS BE WARE***You are nothing more than another number at this location or any Kay’s location and upper management can’t even make the educated decision to help someone who made an honest mistake!!!! I wasn’t even asking for all of it to be forgiven but to charge $1,800 in interest on a $200 balance should be illegal!!! All they do is keep transferring you & keeping you on the phone for hours saying they can’t help you but trust me, if I had the power to help on similar matter and reverse charges for on time loyal customer who made a mistake so you do you but you would have to CARE to help!!
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October 2023 by Charles Ramph
Sharon Latka, store manager helped getting my replacement ring in early by 13 September,2023 instead of promise of 27 September,2023.All staff went above and beyond in this matter, I highly recommend Sharon to keep her high standards in keeping Kay Jewelry my go too Store ??
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October 2023 by Dave Roy
Exceptionally helpful and friendly staff at Kay Jewelers in Bristol. Sarah in particular has been a tremendous help to me in finding a replacement engagement ring. Her overall attitude and enthusiasm has made my shopping experience a very pleasant one. Sarah sincerely takes an interest in her customers. Thank you Sarah!
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October 2023 by Nicole Daginella
Sharon is a true gem to the company! She’s always helped us throughout our engagement and wedding journey. Thank you for always being there to take care of our jewelry needs!
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August 2023 by Yasmilka Taveras
Sharon and her team are amazing, bringing in a layered necklaces and not thinking it had hope to Sharon took her time with me and detangled it. She did such an amazing job. I definitely recommend coming to this location they amazing and super helpful with questions.
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August 2023 by Sara Raphael
Sharon and Sierra were both so helpful! My husband and I come to this location often because we live locally. Everyone is always so friendly and very knowledgeable. The customer service is unmatched. This is our store. We have been in quite a few times for inspections, cleanings and purchases. We have always had great experiences.
