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“Don helped us decide on a new mattress. We were upgrading to a king size for the first time and very excited! Don was amazing. Very personable and informative. 10/10 great experience!”
“Extremely positive experience… again. Worked with Steven at the Southington store to find a mattress and adjustable base combo that would enhance my sleep. He shared with me factors that I should consider while making my decision. I absolutely love my purchase! I even fitted out my guest room too, as I am so pleased. I am a repeat customer and strongly recommend working with Steven. He educates and shares his expertise freely which has enabled me to make great purchases at fair prices. SCK”
“Kevin did an excellent job of comparing mattresses for us. We did not feel rushed, and he explained all the features guarantees and warranties to us. We are pleased with our choice and look forward to receiving our new mattress the next day.”
“Choosing the right mattress can be a difficult decision. Trip was friendly, patient and knowledgeable in helping me find the right one. I walked away as a happy, satisfied customer.”
“Worked with my pricing & needed the delivery the same day & they went above & beyond to make sure i had it that night. Thanks so much! Will always recommend”
“We walked in. We were greeted by a salesman once we told him what we were there for, and showed him on our phone that it was in stock. The gentleman proceeded to pull it up on his iPad and said they do not have one in the store, my boyfriend and I walked the store. We found the table. We were fortunate enough to have a wonderful salesman, William Reed, who helped us participate table in a picture that we wanted. please make sure to give William Reed a shout out for being so patient and helpful with our sale”
“I went in about a week ago to purchase my first matress myself. I spoke with liza about my budget and she showed me a few. I did want something more plush and wow. She showed me a plush 12inch queen a like 1600$ matress but it was on sale for 72% on top of that they were running a deal with an adjustable base free with qualifying matress. They sadly didnt have the base in store it was only with shipping. She was amazing she was able to honor that deal with a base they had in store. Not adjustable but honestly i prefer it. I was able to buy my matress set it up and sleep in it on the same day. Ill honestly admot i feel spoiled i dont want to leave this bed. Though i find myself,even with a queen somehow getting pushed to the edge of the bed by my damn cat. I sleep amazing though”
“Excellent customer service. They delivered 2 mattresses to 2 different locations for me the same day as promised. They were very professional, respectful and accommodating. The prices were reasonable beat the competition. I bought the mattresses at 6pm and told them I needed one of them tonight and they delivered both!!!!!! Where are you going to find customer service like that? I would definitely do business with this store again!!!! Thank you Victor and Merikan!”
11AM - 6PM
15 Waterville Rd, Avon
Mattress Stores
“Our recent mattress purchase experience was excellent. Both Steve in sales, the store manager, and delivery men are very professional and pleasant to deal with. I highly recommend buying from the Avon, CT store.”
“Bought a few beds here in the last 5 years for us and the kids. Steve is super helpful, only ask for him. There was a different guy one day sitting on a bed with a woman, not sure if a customer or he brings his lady to work with him, and I asked a question about my delivery date and said I met Steve the week before. The guy told me he was some college professor and that he couldn't help me because I met Steve and I'd have to come back and there was nothing he could do and just stopped and started talking to this other lady again. That's why 4 start”
“Ask for Johnny when you go here to get your furniture . He gave me the best customer service , and made me feel appreciated for coming to do business . Did not make me feel pressured to buy and also completely worked with me from start to finish to conquer anything that was hold me back from complete my purchase . I have my furniture set now and I definitely will make another purchase from there when the time comes . Thanks again Johnny for your outstanding and. Highly appreciated customer service I was treated exactly how I would like customer service offered .”
“I had a great experience Hussain as a representative the couch was in great condition. My only concern was that the center console did not work and they did not want to discount it. They wanted to sell it for the same price it would cost if it actually worked. If this is a scratch and dent section why not get rid of the item that does not work? I feel like that should’ve easily been discontinued to keep the customer happy as it was with the sectional that we purchased. No one was coming back to buy a broken center console.”
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“Paul in the Bristol location was awesome.Me and my wife left there feeling our money was well spent and we were'nt taking advantage off.Definately recommended this place.”