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November 2023 by Nathan Natale
Car was sitting literally in the shop for almost 2 months my progressive agent was more communicative than the people at the body shop …Receptionist was nice and offered me a token of her sincere apology even though it was nowhere near her fault . Pedro however was very unprofessional very uncommunicative and made me lose interest in doing further business in this shop… all it takes is one bad egg… he was definitely the bad egg …car was left dirty as hell and everything just thrown in the back seat like they could careless about actually “detailing” my car horrible experience for me definitely wouldn’t recommend to anyone
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November 2023 by Bria Hill
Amazing customer service and work. Not only did they fix my car perfectly, but they even cleaned the inside; extra steps taken that weren’t needed but very much appreciated. The car looks brand new! Pedro was with me every step of the way and kept me updated as much as possible. Couldn’t be happier with the results and customer service
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October 2023 by Shannon T
I was involved in a motor vehicle accident so decided to go with Rays Carstar in Bristol to get my repairs done. They were a pleasure working with and were very helpful throughout the whole process. They give you updates on when your car is being worked on via text if you want which I thought was great. Also they completed the repairs at a much earlier date than expected which I was very thankful for. Overall I had a great experience and if I needed repair on my car again I know where to go ?
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September 2023 by Jeonggeol Lee
It was the first accident in my life, first car fix in my life as well (except maintenance)I've read so many great reviews about here, but also some bad reviews and few always ruin your thoughts. I kept wondering myself "what if" after dropping off the car at Ray's. Mind you, I have trust issues and I don't even trust myself but keep doubting whatever I work on.But turns out, it's one of the few places I would trust and go whenever I need. Megan was freaking awesome, explained how rental car things work and what I gotta do (basically nothing) before fixing, and whenever I needed to ask something, she answered nicely. The gentleman at the front I do not remember the name was very kind and nice. And overall, look at the dang pictures!! The color's completely matching (I mean, yes there's a color code but I've seen a lot on the road with incomplete colors) and the complementary car wash, I was actually ashamed because it was pretty dirty both inside and out when I dropped it off. Now it feels like I got a new car again and that's how I've been driving last two days.
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September 2023 by Devin Pallanck
I recently purchased a car with Chris and saying the process was simple and easy is an understatement! Chris is a man of his word and on top of every step or concern I had. I love my new car but working with Chris and how easy he made it was what I loved the most. When it is time to do this over again, Chris will be my first and only call!
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August 2023 by Julia Michaud
Excellent service and a patient & professional receptionist. My car looks amazing- they went above and beyond! The previous place I almost went to told me they wouldn’t be able to do a color match with the paint and that it was impossible. These guys did every repair perfectly.
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August 2023 by Eli Mills
Amazing service, they were straight to the point. Didn't give me different stories or make me come back multiple times like another shop did. And their service was completed in a timely manner. And the repair looks amazingServices: Tires
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July 2023 by Kate
Thank you for fixing my Sonata! Everyone at Ray's is very professional and helpful. This was my first time in a car accident, Ray's and Enterprise made everything a lot easier. I appreciate the extra paint as wellServices: Painting
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July 2023 by Joshua Kaminski
I am super impressed with the quality of work provided here. From those who were servicing my truck to people running the front desk; extremely professional, detail oriented, and all around great. Will definitely be recommending this shop to others.Service: Body & Trim
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July 2023 by Clinton Weston
I had an accident in a 2022 Nissan pathfinder, I was worried that they would not match the paint to the original factory but this place exceeded my expectations. Not only did they match the paint the gave me a bottle of touch up paint. My car was in and out without any hassle. Definitely will go back for all of my auto body needs.Service: Painting
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June 2023 by Harold Hannel
From the moment you walk in, you feel at ease. The staff is very professional and knowledgeable. They work with the insurance companies, so you don't have to. All you do is drop your car off and pick it up, looking like new. I highly recommend them they are the best in the business.
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June 2023 by Mary Angelica
Everyone was so kind and amazing, they cleaned the interior of my car when it was returned and did an amazing job on repairs. The service went smoothly and very easy. I highly recommend this place for repairs! Thank you so much guys!
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June 2023 by Shelby Lewry
Brought my car in to be fixed after my car was hit while parked. Pedro worked on my car and if I could give him 10 stars I would. He was fast and the result was immaculate. Everyone in the building was so friendly and you can tell it’s a great atmosphere. I highly , highly recommend this shop :) thank you Pedro!!!!!! ?Service: Painting
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May 2023 by mary jo Grace
Thank you so much for your service. I love my car and much more. The service was great and professional. I think you for having the rental service there when I needed it along with the service of catering until my car and keeping it clean. Thank you so much for cleaning my car. I really appreciate that everyone was very pleasant and kind to me I think you guys and God bless.Service: Body & Trim
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May 2023 by Charles Dupnik
I was disappointed in the color match a new bumper was put on and it was much darker than the rest of the car. They said they couldn’t paint the bumper again but they could spray the back of the car to blend it. I didn’t want to risk color miss match on the rest of the car so I let go.Service: Painting
