Stephen AutoMall Centre in Bristol, CT, is known for providing a positive car-buying experience with a focus on customer satisfaction. The dealership offers a wide selection of new vehicles, including Cadillac, GMC, Buick, and Toyota, as well as a variety of pre-owned cars. Customers appreciate the friendly and knowledgeable staff who work hard to help find the right vehicle and ensure a smooth transaction. Several reviews highlight staff members like Jason Rivera, Shawn, Sean, Dan Larusso, and Frank, who are praised for their patience, professionalism, and willingness to go the extra mile. Customers value the transparency and helpfulness of the team, with some noting that staff members took the time to explain details and personalize the experience. Even when issues arise, such as a missed wheel bearing problem in a used vehicle, management responds promptly and responsibly, offering refunds and making things right without hassle. Overall, Stephen AutoMall Centre is recognized for its fair deals, excellent service, and commitment to customer satisfaction, making it a trusted choice for car buyers in the area.
I'll definitely be coming back more often! Stephen took care of my car repairs quickly and offered very fair pricing. His customer service was excellent friendly, helpful, and professional throughout the whole process.
May 2025
Shawn from Stephen kills it! He talked me through every detail and worked to find exactly what works for me. I had an amazing experience thanks to him!
March 2025
Sean was very patient with me and was great to work with today for the purchase of a used car. While he may be new to the dealership, I can tell he will be a great asset to them! Thanks again for the help.
