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March 2024 by My Velez
I went here to cash a USPS money order and was told to come back later in the afternoon as they can only cash a money order if they have enough cash in the till. Quite confusing as last I checked there are no postings stating money orders are to be cashed during certain business hours only. A money order from here can only be cashed here leaving that much more limited availability to be able to cash elsewhere. Huge inconvenience just saying. Then I tried to call to confirm if all set in the afternoon and I can't get through to a person as all prompt options are irrelevant
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December 2023 by Carrie Rurka
Today we visited this location,and one of the clerks had the worst customer service. Instead of helping ,kept sending us out of line..I understand the holidays are hectic,but you still need to have good customer service.
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June 2023 by Michael Seery
Imagine the DMV before they started taking appointments, unless you happen to catch them at just the right time, be prepared to wait. I'll bet the average wait time is 20 minutes or so. Your tax dollars hard at work! ? Please do be kind to those who work at the counter, they are doing the best they can in rather undesirable conditions. ?
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May 2023 by Maria Reyes
terrible service from the rep that supposedly helps with the passport process. Get a different job. You lack empathy, very unprofessional and no communication skills. Made me waste my time, gas and my fiancé’s time. Never going back to this place.
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March 2023 by Matthew N.
Just can't seem to open on time ever! I'm standing outside in the cold as I write this at 6:30 when the lobby is supposed to open at 6:00.
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February 2023 by KIRK
I have a package I am waiting for I spoke to this usps postmaster general on what is going on he lied and than refused to identity when I asked what his name was then hung up on me. When I call back they continue to hangup on me!!. VERY UNPROFESSIONAL AND I WILL be getting this man FIRED. I have already spoke to his superiors and am also waiting on a call back from Senators office on this matter.
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February 2023 by Chris Chabre
I find the staff to be very helpful and professional. They could, however, use more help. I’ve suggested to have stamp dispensing machines in the lobby.
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December 2022 by Hemirys Torres
This place is absolutely terrible. I ordered 4 packages and none of them came in. 4 packages! They said there’s nothing they can do. Absolutely absurd. How do you deliver packages to peoples homes miles away from there actual address like it makes absolutely no sense. I’d rather pay a little extra and get fedex. Worst experience ever!
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December 2022 by S W
My mail is constantly being delivered OPENED,I'm currently waiting on a package that's been sitting in the same place since December 15 after being sent back because the apt number was missing,I thought they took competency tests because I've been in the same spot for years they should know me and I guess they do that's why my checks come late and half opened any irs or state mail is peeked into and packages late this particular package I've been waiting g for for o er a month great job
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December 2022 by Jon White
Lovely staff. Appalling management.Line out the door. ONE counter open. Jeez, no wonder the USPS loses money every year. No concept of customer service at all.
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June 2022 by Tonya Crownshaw
It's alright. Sometimes its really slow... but if there is only like 2 people in line... you should be ok. ,the counter staff (98% of them) have attitudes, never smile (unless being condescending). I feel uncomfortable ASKING these People any questions. I feel like if i ask a question that requires actual work to answer, i will catch the sharp end of the most DISGUSTED look in history. We, the public, are definitely burdening these depressed individuals. I am not sure how they keep thier jobs..unless,of course, the manager is the head cheerleader. Who knows. Next time you're there, smile and say hello how is your day, to the cashier....?
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April 2022 by La Grilla
I was waiting for a package and was tracking it when it said it was delivered I go outside n nothing I tried talking to the mailman lady n she said she's been in my street twice and she having a crazy day, now how is that my problem and where is my package. I explained to her that I was tracking it n what time it shows n she still tell me there's nothing she can do even though she checked her portable computer thingy n it shows that she did delivered my package but to the wrong address n she couldn't find it. So now I'm stuck without my package or my money back like ya have to do better Bristol
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April 2022 by Kalyn C. Newmin
They are quick and are sure you understand any charges for shipping a package.
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March 2022 by Wine Brah
Hard working couriers and in house staff. Cannot say the same for the postmaster.
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January 2022 by Leticia Guerra
To the not so pleasant guy who just answered the phone even tho they are closed@11:56am,January 2,2022and as I was talking hung up. I would say you need phone retraining!!How do I get a package delivered EMPTY!!!The package was opened!!
