Russell Cellular, a Verizon Authorized Retailer located at 531 Farmington Ave in Bristol, CT, offers a wide range of the latest mobile phone technology. Customers frequently praise the friendly and professional staff, especially highlighting helpful associates like Joe, Nick, and Chris Perez. These team members are known for their patience, willingness to spend time answering questions, and providing thorough explanations about plans, trade-in discounts, and device features. Many customers appreciate the personalized service, noting that staff members go above and beyond to make their experiences enjoyable and stress-free. Whether transferring services, purchasing new phones, or upgrading devices, visitors consistently mention the welcoming atmosphere and knowledgeable assistance. Overall, the store provides a positive, helpful environment where customers feel valued and well taken care of during their mobile shopping and service needs.
Excellent service, no wait time!!!! Perfect experience. Very knowledgeable staff Darian was patient & w ad liked me through everything I’d give 100 stars if I could
August 2025
Transferred to Verizon 2 weeks ago. It took several phone calls and several agents to successfully complete the transfer over the course of 4 days. A bit frustrating. Hoping the service will make it worth it. I'm being optimistic..
August 2025
Joe and Gary are amazing! Very helpful. They made my experience buying my new phone a very pleasant one.
