Costco Vision Center is a highly regarded optical service known for its attentive staff and thorough eye care. Customers frequently praise the expertise of Dr. Duffy, who is noted for his excellent and detailed eye exams. The center offers a wide selection of eyewear and accessories, including prescription sunglasses, with staff members like Rocky providing personalized assistance to help clients find the perfect frames. Emergency services are also available, as illustrated by a traveler who received prompt care and a new prescription from the compassionate team. The dedication of staff like Rebekah is highlighted, as she displayed patience and care in resolving issues with eyewear adjustments, ensuring customer satisfaction despite busy times. Additionally, the center offers hearing aid services, with a detailed testing process and supportive audiologists that help customers find the right solutions for their hearing needs. Many customers appreciate the affordability of the services and products, noting fair pricing and a large selection. While there are some mixed reviews about other areas of the Costco experience, such as the food court and wait times, the Vision Center continues to receive high marks for its customer service and quality care. Overall, Costco Vision Center is recognized for its commitment to providing a positive and supportive shopping experience for all optical and hearing needs.
Getting prescription glasses was no problem. However, today when I walked in to ask if they could help with a bent frame, ( sat on them) I was told sorry but they’re not allowed to fix / adjust frameless glasses even though they sold them to me.
December 2023
Helpful staff. Large selection of items. Prices, for the most part were fair. Gas Station is a big plus with great pricing.
November 2023
I Love Costco. I've been to dozens. Im sorry to say this is the worst one by far. The food court needs to be fixed, the wait times are insane. I still give it 4 stars
