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“We had the best experience because of Andres at the store today. My mom was switching over her service and the other company was blocking her from changing. He kept such an even keel, asking them questions and calling them out on what they had said and done. The whole store was great, the service was above and beyond and the parking there is easy. If you need anything with your phone, go to this store and if you get Andres, you are lucky to have him help you. He knows what he is doing and thinks ahead to solve problems. Highly, highly recommend.”
“I recently worked with Jonathan at the Bethel Verizon Wireless store. I had an issue with my 2013 iPhone mini that could not be fixed. He helped me choose a new phone and seamlessly took care of the information transfer. I found Jonathan to be friendly, knowledgeable, helpful and polite. I had a very positive experience at this location.”
“Excellent service! Friendly, fast, and reasonably priced. We were very happy with our experience replacing the back of an iPhone 12 Pro that had shattered. Definitely recommend!”
“I had a fantastic experience at Mobile Rescue in Ridgefield! It’s rare to find a business that is as honest and transparent as they are. I brought in my phone for what I thought was a major issue, but instead of pushing unnecessary repairs, they took the time to explain what was actually wrong and offered a simple and affordable solution. Their team was incredibly knowledgeable, professional, and upfront about everything. It’s clear they truly care about their customers. I highly recommend Mobile Rescue for anyone looking for trustworthy and reliable service!”
“Carlos was very knowledgeable of the devices and presented us with options. Carlos was patient and did not pressure us to make a choice. Besides providing a great customer service Carlos was also very engaging with our kids. Observing the way Carlos engages with families and how knowledgeable, patience and charismatic he is in comparison to the other employees that were there at the time of our purchase, we think Carlos has manager like qualities!”
“Ahmet at mobile rescue not only fixed my phone but hooked my up on the price and threw in a free screen protector! Highly recommend coming here for all phone, tablet, and monitor fixes”
“My grandson and I had an issue activating a phone that I bought online from Cricket. I spent almost a week trying to get online & customer service help from Cricket Wireless with no luck. Finally, in desperation we went to the Danbury Cricket store.
Ishan went out of his way to get the phone working. He was kind and charming and knowledgeable. I am very grateful and will always use that store vs online in the future! Thank you Ishan!”
10AM - 8PM
7 Backus Avenue, Danbury
Mobile Phone Accessories
“This truly is a great place to fix your phone i never had a issue here thank you for your great service avoid the other places that fix phones in the danbury mall save yourself the headache!”
“Went in with a few questions and was immediately assisted by Reese who walked me through everything I needed to know about my account. He was very helpful and honest great service!”
“This is the second time Ben has helped me. He is very knowledgeable and patient. I've been to the Brookfield store but I like this store better. It's bigger and easy to get to. Give this store a chance if you need help.”
“First time walking into this store. I had a new phone activation that I had to make, and transfer some data from my old phone. Overall the service was excellent!!!”
“I usually go to the T-Mobile store at the Danbury Fair Mall, but I recently started coming to the Padanaram Road location, and it has quickly become my favorite. Both locations are amazing but since padanaram is closer for me now, I’ve been going there a lot more. Since I started going there I’ve never ran into a negative situation or member, all the staff members I’ve run into or asked for help here were immediately on it and amazing! Every time I walk in, someone is ready to help right away, answer all of my questions, and make sure I leave with everything I need. They never make me feel rushed and always take the time to explain things clearly. The customer service is outstanding, and it’s obvious they genuinely care about helping their customers. I highly recommend this location if you’re looking for friendly, knowledgeable, and reliable service! A plus as well is there is always good music playing in there so be ready to dance once you walk in through their doors.”
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“I had an extremely wonderful experience yesterday to get my new phone working and uploading all the information. Anna was very professional and very helpful - I would highly recommend her.”