“Rarely these days do you find any service organization that take the concerns of their customers to heart. This is not so with Ms. Gelucia Sagamore, Branch Manager. Since Sue Waterbury moved I have been looking for a leader. Gelucia is exteadinary. Thankyou for your extraordinary kindness and follow up.”
“I just wanted to give a quick shoutout to Vlad! He was incredibly helpful throughout the entire process and made us feel welcome from the moment we walked in. He was professional, patient, and took the time to answer all of our questions thoroughly.
It's clear that he genuinely cares about providing great customer service, and he made what could have been a stressful experience feel easy and comfortable. We truly appreciate all of his help and would highly recommend working with him.
Thank you, Vlad, for going above and beyond!”
“This bank is a breath of fresh air. Over several decades, many banks big and small, and business and personal accounts, I've had good and not-so-good experiences with banks.
The First Bank of Greenwich (Cos Cob) has been on the extreme good end. Without fail, the manager and staff have been tremendously efficient, patient and friendly. From opening my accounts, to day-to-day processing, to handling exceptions, they've been constantly diligent and accommodating.
In an age where decent service of any kind - let alone genuine and dedicated personal service - is a diminishing commodity, these people are, hands down, the best in the business and an absolute pleasure to deal with.”