Opening an account here with Nancy was very easy and informative. After encountering a technology glitch that had nothing to do with the physical branch, the branch manager, Christine quickly resolved the issue and advocated for me through the customer support channels and offered her sincere apologies.
September 2025
I'm retracting my one star review from the other day. There were several issues at play. We were in a different back last week with the same restroom policy in place, but allowed my friend to use them, as he has health issues. So you might want to look into that. Otherwise the people here are always nice and professional.
July 2025
Just want to share the wonderful experience I just had at the chase federal rod branch Mohamed was extremely professional and so polite!!! Thank you! Customer service was 10000%
