Enterprise Rent-A-Car
Car RentalHours:
9 South St, Danbury CT 06810 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car has received mixed reviews. Some customers experienced long wait times, with one waiting nearly two hours for their vehicle due to limited staff, though they appreciated the staff’s effort and received a free vehicle upgrade and an apology. Despite the wait, the overall service was considered good, with vehicles described as nice, new, clean, and smelling good, making the rental process smooth and simple. Long-term customers noted significant improvements after a new manager was hired, highlighting better performance and customer service. Overall, customers find the staff friendly and the service reliable, though wait times can be a concern.
Most Recent Reviews
August 2026
Young woman that works there had a poor attitude. No after hours drop off. Car had a nasty funk/smell.
August 2026
Very easy to set up a reservation, rates are always comparable to other area Rental businesses, and customer service reps are always upbeat and friendly.
August 2026
Shout out to Walter and the Enterprise team. Our flight to Florida was cancelled. We went there last minute to grab a car for an unexpected long drive. Walter spent time going through options, explained everything, and showed us how to use the car. Thanks Walter…we are almost there!!
More Comments(100)
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