Mitchell has been serving the Western Connecticut and surrounding New York area for over 75 years, delivering heating oil, propane, gasoline, diesel, and other fuel sources to local customers. In addition to fuel delivery, they offer HVAC service, service contracts, and quality appliance installations. Customers consistently praise Mitchell's commitment to quality, reliability, and convenience. New customers have been impressed by their responsive communication, with inquiries answered the same day and emergency service dispatched right away. One reviewer highlighted the company's "spectacular" field sales representative, Dee Schilling, who expertly guided them through the process of setting up propane service for their new home, navigating permits and coordinating the entire installation project. The reviewer noted Dee's patience, responsiveness, and ability to leverage the full Mitchell team to resolve any issues. Across the board, customers have been highly satisfied with Mitchell's knowledgeable and friendly staff, from the sales and installation departments to the delivery drivers. Technicians like Tyler C and Riley have received special praise for their seamless installations and thorough, informative maintenance work. Overall, Mitchell is described as a true "winning team" focused on delivering exceptional service and meeting all of their customers' comfort needs.
I'm a new customer with Mitchell and so far I've been impressed with their communication and services. They email me the same day on my inquiries. Also when I had an emergency they made sure to send a technician out to fix it right away. I'd highly recommended them.
November 2024
Excellent installation and service. I highly recommend Norbert Mitchell
November 2024
Tyler C was incredibly helpful with the install of our gas logs. They will be so beautiful during the holidays and a huge shout out to Tyler C for making sure the install was seamless.
