Residence Inn by Marriott Danbury is a hotel that offers a mix of good amenities and some areas needing improvement. Guests often praise the friendly and helpful staff, noting that employees from the front desk to maintenance are welcoming and attentive. The management is friendly, and communication with guests is considered very good. During extended stays, guests felt like the staff became part of their family, with particular appreciation for staff members who showed kindness, especially toward pets. The hotel features spacious rooms with amenities like full kitchens, making it convenient for longer stays. The rooms are generally clean and comfortable, with some guests enjoying the fireplace feature and the large, well-equipped kitchen. Breakfast is usually fully stocked and tasty, with options for making breakfast in-room and a 24/7 coffee bar. The location is convenient, close to Danbury Fair Mall and other stores, and a restaurant next door adds to its walkability. However, the hotel has some drawbacks. The building is older and in need of renovations, with reports of dark hallways, musty or old smells, and some areas with dim or no lighting, especially in the parking lot, raising safety concerns. Some rooms have loud refrigerators or non-working fireplaces, and the indoor pool was often closed, notably during one stay. Other issues include outdated fitness equipment, broken door handles, and a noisy fridge in some rooms. Despite these issues, many guests still recommend the hotel for its friendly service, comfortable rooms, and good location.
The woman at the check in counter was so helpful and kind. Our room was clean and spacious. We also loved the complimentary snacks. So glad we stayed here.
January 2026
Unreal hotel experience for the price. Rooms are huge. Complimentary ice cream and soft drinks in the lobby. Super kind staff. Wow.
December 2025
This was an amazing stay for a roadtrip right off the highway it was very convenient. The service was so welcoming they have great hospitality and the rooms were cozy and clean. Prices and amenities were great and the restaurant next door was absolutely amazing I highly recommend passing by.
