The Xfinity Store by Comcast at 15 Backus Avenue in Danbury, CT offers a range of services, including Xfinity Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at the store. The reviews indicate that the store has a friendly and helpful staff, with the front desk greeter and other employees providing efficient and customer-focused service. Customers have praised the store's well-run operations and positive experiences, especially when compared to other cable provider stores. However, some customers have also mentioned issues with the company's phone tree and pricing, suggesting that the overall experience can vary.
Exceptional employees, very helpful, especially Eli, Chris and Patrick. At least those are the 3 we have recd help from so far.
August 2026
My husband and I just switched our phone lines to Xfinity and it was so easy to do thanks to the Salesman, Bryan. He was very helpful and nice to deal with. Answered all our questions that we had for him with great detail. We are very happy with the service we received there today.
January 2026
I go by the store the other day with my phone to fix and I am completely satisfied with the service. It really help me. The young lad was very determined to help me fix my phone. I am please of their service. Hoping they will continue to be of great help to their community.
