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“Tom has rebuilt starters and alternators for me over the course of many years. Also has sold me new at a better price than the parts stores. Always pleasant. Good sense of humor”
“They replaced the drivers side of my Grand Cherokee front to back. Did an excellent job. Took the time to do the work in a quality manner. I'm very satisfied with the work and the staff.”
“Came in for a quote on my 2015 wrx a few months ago and it’s was quick and painless highly knowledgeable and nothing but the best tools I’d highly recommend they will take care of you if I ever need work done in the future they will have my business”
“Excellent experience from start to finish. Carl, Michelle and the Cargill team were a pleasure to work with. They took care of everything, communicating with my insurance carrier, helping with transition of rental car, expediting the repairs, completed in 1/2 the time originally anticipated. The repairs are exceptional!! & they cleaned my vehicle inside and out!!! Thank you for your attention to all the details.”
7:30AM - 9PM
520 School St, Putnam
Auto Parts
“I can't thank the store manager, Thap, enough for going above and beyond his daily job duties! A delivery for my husband, chemotherapy medication, was inadvertently delivered to his store. He immediately called me and delivered it to our home. This was very important and if anyone else received this, the outcome could have been a major setback with my husband's health issues. Thank you so much Thap!”
“Knowledgeable friendly staff and very fair pricing. On items like brake pads I can get a mid grade OE style part at NAPA for the same price other stores in town are selling economy junk parts.”
“This is truly the best dealership experience I’ve ever had. Alex was awesome and was very personable. He took the time out to answer all my questions, no matter how silly the question. The entire team there was great and treated me like a person. I’ve never had that experience before as a woman buying a car. I recommend all go there to get a car.”
“Jasmine the manager is amazing! She is very helpful, knowledgeable, very kind, professional, and a hard worker! She answers all of my questions and gets me out fast! She is great!”
7:30AM - 9PM
764 Norwich Rd, Plainfield
Auto Parts
“Let's be honest, NAPA just couldn't stay open for 5 minutes, counter person I leaving in two minutes $3oo.oo
O'Reilly had my parts that I needed, so they did great by me.”
“The manager Christopher went above and beyond to help an out of state motorist! I bought a new headlight bulb when I noticed mine was out. When the new one turned out to be bad (it happens), he personally checked all my bulbs (I had a second about to go out) and replaced all of them himself at no additional charge!”
“I recently visited Napa Auto Parts and was impressed with their exceptional customer service. The staff was helpful, knowledgeable, and genuinely passionate about their work. They went above and beyond to assist me and provide expert advice. I highly recommend Napa Auto Parts for all your automotive needs.”
8AM - 6PM
12 Norwich Rd Unit A, Plainfield
Auto Parts
“Very helpful. Looking for something specific and the service personel were very helpful with finding it and always seem to have the product im looking for on hand. Also let me know how to install an item. I highly recommend NAPA auto parts store. Well stocked, personel helpful, and pleasant atmosphere. Thanks for all your help.”
“I don't see how this place doesn't have a straight 5 star rating. Tom is extremely nice and doesn't beat around the bush like most shops. I highly recommend this shop.”
“Great service 1 phone call and Jay had me in and out on n 5 minutes with everything I needed and helped me save money vs going to AutoZone which would’ve costed more great service Jay deserves a raise !”
7:30AM - 9PM
777 Norwich Rd, Plainfield
Auto Parts
“Family of four were broken down on 395 at exit 29, 2 autos and a rv. The boys were so polite while I was panicked trying to figure out what was wrong with our truck. Thank you for keeping me calm. I ain't forget your kindness in my time of need.”
“I have always found the staff here incredibly helpful and friendly. Today, they were also the only auto parts store in town to have oil for a motorcycle in stock.”
“Highly recommend this dealership, the Sales Mgr Tony and the salesman Moises were outstanding!! I was shopping for a used luxury SUV and was pleasantly surprised at the excellent diversified inventory that they had to choose from including American and foreign models such as Cadillac XT5s, a few different Mercedes models, BMWs, Acura, Audi, Volvo, and more!! I wasn't sure what SUV make or model that I wanted so I was very pleased how patient and informative that Tony and Moises were!! They spent several hours with me, let me test drive several vehicles, let me take one of the SUVs home overnight and I never felt rushed or pressured into making a purchase. It wasn't an easy decision because I liked one of the Cadillacs, a Mercedes GLE 350 with very low miles and a BMW X5! I ended up selecting a 2018 Volvo XC 90 T6 Momentum, it is absolutely loaded with options, still has some of the warranty remaining, the price was very reasonable and I received an excellent price for my trade!! The dealership has an easy to use website to view all the vehicles including the options and has the car fact reports online too!! I love my Volvo and had a great buying experience!”
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“I do not write reviews but when there is exceptional service like I have experienced here lately I feel the need. The people here especially Lance, are extremely knowledgeable and helpful-willing to assist their customers in any way. Their knowledge and understanding is impeccable. I will be taking the ride from Rhode Island to get all of my maintenance and my accessories for my new bike. Thank you Lance for all of the help! This is what small business is supposed to do!!”