Stop & Shop is a neighborhood grocery store that has been serving the community for over 100 years. It offers a wide range of products, with a focus on fresh and healthy options at a good value. Customers appreciate the store’s clean and organized environment, which provides a relaxing shopping experience. The store features a variety of natural and organic products, and shoppers often find what they need, especially with the help of great hand-held scanners and the "Scan It" app. The store provides flexible shopping options, including in-store shopping, delivery, and same-day pickup. The staff is generally friendly, helpful, and knowledgeable, with employees like Jessica and Mike receiving praise for their professionalism and respectful service. Many customers feel that the employees go above and beyond, making shopping more enjoyable. However, some concerns have been raised about the checkout process, specifically the cashier’s refusal to bag groceries, prompting some shoppers to prefer self-checkout lanes for convenience. Stop & Shop also offers a loyalty program called GO Rewards, which provides personalized offers and points that can be redeemed for gas or groceries. The store is committed to community support through efforts to fight hunger, support troops, and invest in pediatric cancer research. Overall, it is recognized as a convenient, friendly, and community-focused grocery store, with some suggestions for improvement in digital coupons and checkout services.
