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“As a DOG lover family we don't entrust just anyone with the care and health of our children. Same goes for our Petfood and supplies. Local Home Grown Oranic small biz that's treats you like family everytime you step in.”
“Delivery driver here. Super friendly staff. Receiving guys are great! Open at 6am for receiving. If you're there early, there's a place to park and wait directly across the street. Large yard you can get turned around in after unloading.”
“I'm sorry it took me so long to find Bonafide Pets. Connie couldn't be nicer and the store had as goog a selection as the box stores and fair prices. It is very conveniently located on the shoreline and our new go-to retail for my growing pack of four dogs. Before heading to a chain, visit Bonafide pets for pet shopping and grooming.
Ralph
Alpha Dog Events”
“The store manager Kari gave me a very good experience that i wanted to share, my son whos birthday was coming up in a few weeks, has become star wars obsessed, and in the toy isle they had some star wars action figures, and for a very reasonable price, I wanted to get him a little squad of storm troopers to go with the other figures i got him, but they only had one, i traveled to other dollar generals but only managed to find one more, I finally went back to the one in town where i asked Kari if there was anyway to order more and explained the situation, she said she would order more for me, i was very thankful but had my doubts that it would actually get done seeing how shes always running around super busy… but sure enough a few weeks later i went in and she notified me that she ordered a bunch of extra and they all came in!? She went above and beyond and because of her, my plans for my sons birthday present was accomplished just in the nick of time ?”
“Great having this service available by appointment. Reasonable price. Staff is professional & super nice. My dogs are seniors & aren't fans of public time. Staff had lots of patience for us & made it so easy and fast. The.vet was extra nice to my frail 15 YO. So appreciate all three of you!!”
“our dog is sensitive about having her nails done. They always do a wonderful job here at our petco. They go out of their way to show empathy and care and they certainly remember our dog from one visit to the next, which is very impressive and kind.”
“I just wanted to take the time to say thank you to the staff at the Old Saybrook location. Crystal, Ash, and Katie have been there for my family’s and I pet emergencies or crazy situations that we didn’t know how to sort through! I noticed a lot of retail stores have a lot of turnover and every time you go into a store it’s a new face and new employees! I love the fact that the manager who is working there has been with the company for years, and I make sure to thank her every time we come in and I see her because it’s nice to have that stable reliable relationship being built! Your very lucky to have her and Thank you choice pet for hiring these knowledgeable, kind, caring people who make it a very enjoyable experience to come in and shop even! I have referred all my family and friends to shop here and I will continue to do so!
Great job Guys!”
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“Katie is incredible with our goldendoodle. He can be a little spicy at times, so we wanted to find a groomer who could handle behavior issues, especially around grooming. Katie seemed shocked to hear he had been banned from another groomer. He's so well behaved for her. Its so nice to drop him off without fear for him or the groomer! *Disclaimer on photo* We ask for a square cut rather than rounded like a normal golden doodle cut.”