AT&T Store in Derby offers a wide range of products and services, including phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract and no credit check, as well as popular unlimited data plans that come with nationwide AT&T 5G service at no extra cost. Customers have consistently praised the excellent customer service at this location. Employees like Kyle, Rachel, and Ashley have been described as friendly, helpful, and patient, taking the time to understand customers' needs and provide thorough, quick, and satisfactory solutions. One customer was particularly impressed with the store's assistance after their phone froze, and another was grateful for the manager Rachel's consistent and caring approach in helping them find the right phone and plan. Overall, the AT&T Store in Derby is known for its knowledgeable and attentive staff, who work diligently to ensure customers have a positive experience and leave satisfied with their purchases and services.